Gates of Granger - Service Center

Excellent service. Matt was incredibly helpful. The team at Gates was able to diagnose the unusual brake problem my vehicle had when other shops couldn’t. I have a limi Matt was incredibly helpful. The team at Gates was able to diagnose the unusual brake problem my vehicle had when other shops couldn’t. I have a limited budget and Matt gave me options to stay within budget. In the end, the final cost actually came in under the estimate too. Our family was going out of town on vacation that Friday and I was concerned that it wouldn’t be completed before we had to leave. Matt kept on top of parts suppliers and made sure the parts were in and the repairs were made in plenty of time. We were able to get on the road in time to make our cruise and, more importantly, our van was made safe for the trip. I couldn’t have had a better experience than I did with Matt and the Gate’s repair team. More

Got the same work done for Half and explained prior to going elsewhere . You still said great go elsewhere going elsewhere . You still said great go elsewhere More

Was not one of my best visits. Car was taken in in a timely manner but not done correctly. Tires were not rotated correctly nor were the sensors reprogrammed to show in the right s Car was taken in in a timely manner but not done correctly. Tires were not rotated correctly nor were the sensors reprogrammed to show in the right spot. The lug nuts were torqued on with an air gun not torqued the way they should be. More

Great costumer service. Prompt, friendly, and efficient. Excellent waiting lobby for us costumers whom require our routine tire rotation and motor oil change on our vehicles Prompt, friendly, and efficient. Excellent waiting lobby for us costumers whom require our routine tire rotation and motor oil change on our vehicles too, so many snacks and drinks, awesome expresso machine, and popcorn machine. I appreciate how they have a glass window overlooking the garage bay where the mechanics work on the different cars, including mine as we wait. They provide world class service, good example of how a business in the service industry is run. More

The service is quick honest and friendly. They have always been understanding and they sincerely want to provide great service. The work has been excellent as well They have always been understanding and they sincerely want to provide great service. The work has been excellent as well More

A neighborhood friendly car dealership. ..always willing to help thank you...Mary is the best... ..always willing to help thank you...Mary is the best... More

Matt is always great to work with! Always attentive to detail, remembers my name and gets me in and out! Always attentive to detail, remembers my name and gets me in and out! More

They care about you as an individual, and ask before making repairs so the affordability will not be a burden for you. making repairs so the affordability will not be a burden for you. More

employees very nice, professional and friendly, always great service when I go there. They know what they are doing! great service when I go there. They know what they are doing! More

Mary and the gang are awesome! They are very nice pleasant and professional. Never had a back experience with Gates service professionals. They are very nice pleasant and professional. Never had a back experience with Gates service professionals. More