Gates of Granger - Service Center

The service was great the staff was awesome, the problem I have and now it’s the second time, the sticker for the new oil change they just but overall old one and this time they just put it next to the 2 o I have and now it’s the second time, the sticker for the new oil change they just but overall old one and this time they just put it next to the 2 old ones stacked up. I realize it’s a little issue but it’s annoying as heck that they wouldn’t just remove old ones to but on new ones. Otherwise things were good. More

I’ve never yet had a problem always very nice people thank you very much. And it never takes very long to get out of there which is very much appreciated also thank you very much. And it never takes very long to get out of there which is very much appreciated also More

Very friendly and caring about my situation. Informed me of a problem and told me what they would do then the next step if faikex of a problem and told me what they would do then the next step if faikex More

The only issue I have is that I dropped my truck off on a Wednesday evening for a Thursday morning appt. No one called me for a status update. I called around 5 pm and was told that they would have my servic Wednesday evening for a Thursday morning appt. No one called me for a status update. I called around 5 pm and was told that they would have my service rep call me back. He did not call back until Friday morning. The work done to the vehicle fixed the problems. More

Good experience without a long wait been using gates for service for about 4 years dont take my vehicle anywhere else to have maintenance done service for about 4 years dont take my vehicle anywhere else to have maintenance done More

Friendly. Austin was quick to speak to me as soon as I walked into the building, even when I retrieved my car he spoke again and wished me a good day. Mary was nice when she called to say my car was read walked into the building, even when I retrieved my car he spoke again and wished me a good day. Mary was nice when she called to say my car was ready for pick up and during the check out process. More

I take all three of my vehicles there for oil changes cabin filter changes and I’ve never had an issue great place. The price for the oil change is good also cabin filter changes and I’ve never had an issue great place. The price for the oil change is good also More

Awesome people Jesse and Chris made sure I was patient and ready 8nstead of jumping the gun to get me in something that I rushed. Thank you everyone at gates of granger. The service department is probably and ready 8nstead of jumping the gun to get me in something that I rushed. Thank you everyone at gates of granger. The service department is probably one of the best around and I’m always impressed when they go above and beyond. More

They did a good job. Had an oil change.They were very They did a good job. Had an oil change. They were very efficient. And also very friendly. There was no waiting. Was glad we went there. They did a good job. Had an oil change. They were very efficient. And also very friendly. There was no waiting. Was glad we went there. More

Having check engine light issue & GM prescribed solutions were not working. Gates did some maintenance free of charge. Austin and team very much customer friendly. were not working. Gates did some maintenance free of charge. Austin and team very much customer friendly. More