Gates of Granger - Service Center

They did a good job. Had an oil change.They were very They did a good job. Had an oil change. They were very efficient. And also very friendly. There was no waiting. Was glad we went there. They did a good job. Had an oil change. They were very efficient. And also very friendly. There was no waiting. Was glad we went there. More

Having check engine light issue & GM prescribed solutions were not working. Gates did some maintenance free of charge. Austin and team very much customer friendly. were not working. Gates did some maintenance free of charge. Austin and team very much customer friendly. More

We have always had great experiences at Gates of Granger. Extra shout out to Tim P. for for his honesty in selling and Mary in Service for going above and beyond. Extra shout out to Tim P. for for his honesty in selling and Mary in Service for going above and beyond. More

Nice staff. Came in for oil change. I asked if my tire pressure would be checked and was told it would be. It wasn’t. Was low when I got there and low when I left. Makes me wonder what else wasn’t done pressure would be checked and was told it would be. It wasn’t. Was low when I got there and low when I left. Makes me wonder what else wasn’t done? More

Gates is always very accommodating when I need to schedule appointment. My car is always ready when they say it will be. I love the coupons they send. schedule appointment. My car is always ready when they say it will be. I love the coupons they send. More

I’ve been in there several times oil changes and a couple other things like I couldn’t get my glove box closed one time and this gentleman here Dan Yost fixed it in a matter of seconds I was very appreciativ other things like I couldn’t get my glove box closed one time and this gentleman here Dan Yost fixed it in a matter of seconds I was very appreciative and it was close to closing but he took care of me and I appreciate it he’s a good employee. More

Friendly staff however I've spent a total of $600 and two service visits for a check engine light for cold start - rough idle and still not fixed. Currently not happy with GM. service visits for a check engine light for cold start - rough idle and still not fixed. Currently not happy with GM. More

Very thorough explaining what work was done and what yet needs to be done.Front brakes were fixed and are working fine. Car was left with plastic on seat and paper still on floor on driver's side. This happ needs to be done.Front brakes were fixed and are working fine. Car was left with plastic on seat and paper still on floor on driver's side. This happened with both of my last two visits to the store. I let the manager know this when I brought my car back after the hub cap fell off. With the COVID-19 pandemic still happening wonder if some of the interior of the car, that was touched, was wiped down after it was driven to parking lot? Suggest maybe someone could escort you to your car to make sure this has been done,. Hub cap came off of left front of car around 3/4 miles to home. Took it back to manager, and he apologized plus said that he would order a new one. More

It’s always great when I come here for any reason. This is the first car I’ve had that I only bring to the dealership for all services. Everyone is awesome! is the first car I’ve had that I only bring to the dealership for all services. Everyone is awesome! More

Was able to get my car in right away and didn’t wait long. Thankful for a full inspection. Some serious issues were detected that I wasn’t aware of and could have been a major problem. long. Thankful for a full inspection. Some serious issues were detected that I wasn’t aware of and could have been a major problem. More