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529 Reviews of Gates of Granger - Service Center
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July 27, 2020
Poor Service and Dissatisfied Customer My family and I took our vehicles to Gates of Granger for several years for basic maintenance and car repair. Occasionally there would be a need for m My family and I took our vehicles to Gates of Granger for several years for basic maintenance and car repair. Occasionally there would be a need for major work to be done on our vehicles. A recent example includes radiator hoses needing to be replaced. The hose was replaced but the clamps weren't tightened properly and this led to the hose coming loose and the radiator fluid leaking out and onto a belt that seized the engine. Fortunately my family member was able to stop the car safely. This oversight by Gates of Granger cost us more money in repairs and we feel could have been avoided with proper attention to detail. The second bad experience is related to another vehicle's air conditioning that had gone into Gates three (3) times for the same problem and repairs. The problem still wasn't totally resolved and it cost us another $1000 to finally get it fixed by a more qualified service provider. I cannot in conscience recommend Gates of Granger to anyone in the future due to the poor quality of work and service provided. More
by Poor Service and Dissatisfied Customer
Employees Worked With
Austin Crimmins
July 24, 2020
It was ok. I got the problem figures out. They were respectful. The waiting period was quite long. This was for an oil change. I was satisfied respectful. The waiting period was quite long. This was for an oil change. I was satisfied More
by PHILLIPO2598
Verified CustomerJuly 23, 2020
Oil change I dealt with Mary she was pleasant helpful and answered all my questions I have no complaints and it was very fast and efficient thank you very much. I dealt with Mary she was pleasant helpful and answered all my questions I have no complaints and it was very fast and efficient thank you very much. I also believe that the 35 bucks for an oil change is an excellent price. More
by CUBFANJACK
Employees Worked With
July 18, 2020
Great group of people! Love the service. Always taken care of from sales to service. thanks for being a great team. Highly recommend Gates of Granger! care of from sales to service. thanks for being a great team. Highly recommend Gates of Granger! More
by oldpanegreenhouse
July 16, 2020
prompt competent friendly service has been my favorite dealer for service for decades word word word word word word word word word word word word word word word word has been my favorite dealer for service for decades word word word word word word word word word word word word word word word word More
by JDLMDINC
Employees Worked With
i am terrible with names and deaf
July 16, 2020
Very good service I have been using services that this facility provides for many years, practically since they opened it and was always satisfied with services that th I have been using services that this facility provides for many years, practically since they opened it and was always satisfied with services that they provide. More
by jarzaj
Employees Worked With
I. Greenwood; David
July 15, 2020
Wonderful place to do business! Austin and his crew always take great care of my vehicles. I can't imagine taking my vehicles any other place. They always complete things in a timely Austin and his crew always take great care of my vehicles. I can't imagine taking my vehicles any other place. They always complete things in a timely manner and very nice to talk to. More
by DBoyer1977
Employees Worked With
Austin Crimmins
July 15, 2020
No problems I had an oil change and a flat tire fixed no problems excellent work very happy I will be returning with my other two vehicles to get the oil changed I had an oil change and a flat tire fixed no problems excellent work very happy I will be returning with my other two vehicles to get the oil changed in them also More
by CUBFANJACK
Employees Worked With
Tony Shelton
July 14, 2020
Everything went well , except I called the day after service about a dent in my hood and no one returned my call ..Over all good service about a dent in my hood and no one returned my call ..Over all good More
by BJLEE1954
Employees Worked With
July 01, 2020
Quick and Reliable As always, I was greeted by a friendly staff member promptly and the work I needed completed was done quickly and complete. Staff offered to fix lice As always, I was greeted by a friendly staff member promptly and the work I needed completed was done quickly and complete. Staff offered to fix license plate lights, and explained in detail the printed report of my service. More
by JFRYE9999
