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Gates of Granger - Service Center

Granger, IN

4.5
529 Reviews

529 Reviews of Gates of Granger - Service Center

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February 06, 2025

Link switched me to Toyota site. Phone , no one picks up after calling repeatedly . Basically , you just can not find any one to talk to after several trials . Never had the greatest More

by Allergy51customer
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any one
February 04, 2025

Gates provided me with excellent customer service. They got my vehicle in quickly and repairs were all done perfectly. Appreciate the customer service. More

by MINIX.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
via text messages, Danielle and lady who gave quote in body shop
January 31, 2025

Gates provides great service with helpful employees. Mechanics are very competent. They alsp provide competitive pricing. More

by klgarringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Keeton
January 29, 2025

Great never had a problem there. That’s why I will continue to keep going back. More

by CUBFANJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asa
January 18, 2025

Mary is the sweetest and so very helpful! They always leave my car spotless and the job always done very well! Thank you Gates More

by Nicolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The estimate given has never been what the final cost was. Have always had to wait longer than expected. More

by STEVENBARNHART392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Will never be taking my car back here. I would rather pay more somewhere else than to a place that lies More

by sage.nemeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
AUSTIN TRUEX
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Was involved in an accident, the insurance company sent me to Gates in Granger for a vehicle inspection and estimate. Gates fixed up my bumper, and detailed my entire car. It was shiny new when I picked it More

by Koch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

This experience has been frustrating to say the least. I brought my car in last week because the check engine light was on. They called within an hour and told me it was a cylinder 2 misfire and charged m More

by CHRISTY.IRWIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I Love using Gates of Granger for my car repair needs. Gates is my go to for buying cars and helping my family and friends find great deals on cars! More

by willowdragon5782
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asa
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5
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