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Ken Garff Gateway Chevrolet

Avondale, AZ

4.4
8,493 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,494 reviews

August 23, 2025

I made an appointment for an oil change, tire rotation, and to check the back door that sticks when I try to open it. When I arrived, Matthew told me they would not be able to check the back door, because More

by Pattimason26
Recommend Dealer
No
Employees Worked With
Matthew
August 22, 2025

Everyone here was great to work with. Great customer service. Over all happy with the service received. More

by sandy121974
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Before the car was brought in, I asked the technician after he did the scheduled oil change if he could take a look at the seatbelt to determine what would be the issue and what would be the cost without More

by nicholsonyvonne8
Recommend Dealer
No
Employees Worked With
My husband brought the car in. I believe he worked with Zachary. I do not know my concern was over an issue. I asked him to look at and the response that came back from that is what determined my rating.
August 22, 2025

I thought they’d have my car done sooner, didn’t offer me a rental. Took my car to a different Chevy dealer and I got a rental that same day. Said it’d take 15+ days to just diagnose my vehicle. More

by merazjessica11
Service Price Transparency
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Service Communication
Recommend Dealer
No
Employees Worked With
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Sorry I don't know Jeremy or the other people. I did not get exactly what I wanted. I wish I was shown maybe a 2025 with exactly what I wanted, but I settled for the 2026. I really wanted power s More

by msj
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josa Solano 5 stars
August 20, 2025

Mathew was great , took good care of my truck . very friendly answer all my questions Very happy with service . More

by etorres5966
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mathew
August 20, 2025

Always so friendly. Promptness is something they like to abide by and always show concern fo their customers. More

by sjojohns35
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz in service is an absolute gem in the industry.
August 20, 2025

Judy is extremely rude. She gets bothered when you call her to check status on your vehicle. Her tone of voice is always in a bad attitude for not recommend servicing your c More

by Lizchacon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Judy
August 19, 2025

Very nice place specially with Gabino Nava, my old friend, is the best car salesman in the world, thanks. More

by josean_860
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Gabino Nava
August 18, 2025

Very nice people in service department. Easy going and accurate quotes for service. Thanks. Will keep using them. More

by Cpress
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zack in service
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