Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Gateway Chevrolet
Avondale, AZ
8,468 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,468 reviews
August 11, 2025
People were friendly the service was fast and good they keep you up to date which text all in all good keep you up to date which text all in all good More
by grayway64
Verified CustomerEmployees Worked With
August 11, 2025
I had a great experience at Gateway Chevy. My service advisor, Cody, went above and beyond to make sure my truck was taken care of quickly and correctly. The whole process was smooth, communic My service advisor, Cody, went above and beyond to make sure my truck was taken care of quickly and correctly. The whole process was smooth, communication was clear, and everyone I interacted with was friendly and professional. I’ll definitely return for future service. More
by manuelgallegos717
Employees Worked With
Cody
August 09, 2025
I recently flew in to complete an out-of-state vehicle purchase. While the car was ready for pickup, I was disappointed to find it had a chipped windshield—something that was never disclosed. In my home s purchase. While the car was ready for pickup, I was disappointed to find it had a chipped windshield—something that was never disclosed. In my home state, it’s actually illegal to sell a vehicle with a damaged windshield. We arrived early and were the only customers completing a purchase, yet we waited over an hour just to get into the Finance office. Once there, the process was slowed even further by repeated issues with their “new computer system.” On a positive note, our salesman was outstanding—professional, patient, and helpful throughout the entire process. Unfortunately, the post-sale experience was frustrating. I was sent a password-protected link to view my documents, but the link never worked. After requesting the documents by email, I discovered the dealership had entered my date of birth incorrectly. Since the password was tied to my birth date, the online link was unusable from the start. While I appreciated the effort of our salesman, the lack of disclosure, unnecessary delays, and avoidable document errors left a poor overall impression of the dealership’s operations. More
by sparkysautooc
August 09, 2025
Cody mills was a horrible service writer he gave me no updates and left me there for 4 1/2 hours almost 5 hours and on top of that he left early updates and left me there for 4 1/2 hours almost 5 hours and on top of that he left early More
by Avery123
Employees Worked With
Cody mills, service
