Gateway Chevrolet - Service Center

This dealership has failed multiple times. Just tired of working around them n not my work schedule. No more. Just tired of working around them n not my work schedule. No more. More

Took good care of me. Tinted my windows & it looks very nice Too. I must say Tinted my windows & it looks very nice Too. I must say More

It take too long for a service even if you have appointments, they need to improve on that appointments, they need to improve on that More

For general service (oil changes scheduled maintenance, etc.) I always stay and wait. They are always busy, especially later in the day, but they always seem to do their best to be as quick as possible and etc.) I always stay and wait. They are always busy, especially later in the day, but they always seem to do their best to be as quick as possible and always give an estimated time to complete the job. Usually, time is less than what they estimate. More

Service takes too long. They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! More

People were nice a little misunderstanding about when my vehicle was ready. Finished work was as expected vehicle was ready. Finished work was as expected More

Everything went well, customer service was great. They helped me so much and very professional. They helped me so much and very professional. More

my last oil change they discovered minor fluid leak and said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix the factory recall. months after I have to make another trip for the factory recall and meanwhile the transmission wasn't shifting correctly and has been in the shop for almost two weeks and still waiting for them to find and fix the issue. my last update was" we duplcated the issue but don't know what causes it and our transmission tech is so back up so we don't know when he'll has time to look at it" totally unacceptable service. More

Service was good but failed on having a loner car, had to rent a car and pay out of pocket. Did not like the extra expense rent a car and pay out of pocket. Did not like the extra expense More

From the minute I drove up to the minute I left I was treated with respect. Everyone was friendly and accommodating. treated with respect. Everyone was friendly and accommodating. More