Gateway Chevrolet - Service Center

Bert wells was fantastic at customer service, and did his very best to get my truck fixed and back to me as quickly as possible, Gateway Chevrolet is great to do business with and wouldn’t hesitate to do bus very best to get my truck fixed and back to me as quickly as possible, Gateway Chevrolet is great to do business with and wouldn’t hesitate to do business with them in the future… More

I want to specifically highlight the assistance of one stellar gentlemen. Mr. Josh Ballard was exceptionally helpful. From beginning to end he was very attentive and respectful. Provided me with a detaile stellar gentlemen. Mr. Josh Ballard was exceptionally helpful. From beginning to end he was very attentive and respectful. Provided me with a detailed diagnosis to the best solution for each problem. In a timely manner. He deserves nothing less than a promotion including increase in pay. It would be a disservice to not honor this man. Please do not neglect to reward Mr. Ballard for his unparalleled customer service. Best experience at any dealer service including overall customer service In general. More

Jeremy, SM, is a truck guy and gave me great confidence as I purchased my first truck. Liz in service was perfect. as I purchased my first truck. Liz in service was perfect. More

Upon arrival I was greeted by and attended that was pleasant amd energetic. The total process only took 40 minutes. The post process checkout was quick and Efficient. Cody and the team did a great job! pleasant amd energetic. The total process only took 40 minutes. The post process checkout was quick and Efficient. Cody and the team did a great job! More

My experience was excellent with my advisor Rosa, would go back to Gateway again, thanks Jose go back to Gateway again, thanks Jose More

Very happy with my service representative. I was the first vehicle in with an appointment and the oil change and tire rotation still took three hours. The estimated time that I was given was a I was the first vehicle in with an appointment and the oil change and tire rotation still took three hours. The estimated time that I was given was accurate but I was hoping for it to be a little quicker. I would have liked the truck washed and inside wiped down before I got it back and that's the only real critique I have. More

Very happy with the service on my truck. Rosa was upfront with costs and timing for diagnostic and repair. Double checked that everything was covered before making the repairs. Rosa was upfront with costs and timing for diagnostic and repair. Double checked that everything was covered before making the repairs. More

The rep Cody screwed up the 15 percent deduction on my 770 service if he can’t get that right how can I trust them to work on my Vette correctly 770 service if he can’t get that right how can I trust them to work on my Vette correctly More

Took truck in for service, they said it would be 3-4 days. It is now day 7 and haven’t heard anything they said they couldn’t give a loaner vehicle due to only having a certain amount days. It is now day 7 and haven’t heard anything they said they couldn’t give a loaner vehicle due to only having a certain amount More

I always have a great experience with the service department—it’s a smooth, hassle-free process that never takes up too much of my time. Liz, my service advisor, has been fantastic. She’s always kind department—it’s a smooth, hassle-free process that never takes up too much of my time. Liz, my service advisor, has been fantastic. She’s always kind and communicative and keeps me informed about my car’s status and any upcoming needs. I really appreciate her transparency, so I never feel caught off guard by last-minute surprises.” More