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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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March 11, 2023

It’s cool but Liz in service is great I will not be buying other car from though More

by anothony0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Lopez
Report | Print
Mar 19, 2023 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 10, 2023

I have worked with Cody Mills on my last two visits. He is wonderful and is good about finding out my needs and explaining everything to me. He always makes me feel welcome and like I am a valued cust More

by MN5AZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Report | Print
Mar 15, 2023 -

Gateway Chevrolet responded

Hi there, thank you so much for your positive comments about Gateway Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

March 10, 2023

Dominick was awesome and kept us in the loop the whole time the vehicle was at the shop. More

by eklgamez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Report | Print
Mar 15, 2023 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

March 10, 2023

Very good place, very good communication from the employee Luis I recommend this place. Nice More

by miguelzapata27
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 15, 2023 -

Gateway Chevrolet responded

Hi, we are so happy to read such a great review about Gateway Chevrolet, INC.! If you're ever in need of more help, please let us know!

March 10, 2023

The customer service was Great! Anthony was very good. And great communication. But the only negative thing is it takes multiple days to have truck just get disgnosed. More

by stewart.cummings824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY
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Mar 15, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 09, 2023

Went for oil change as I always do on all my Chevrolets for years. Yours took close to two hours! Unreal! Vickie did a great job. More

by rfgleas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie
Report | Print
Mar 12, 2023 -

Gateway Chevrolet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We do hope we can be of assistance in the future. Take care!

March 09, 2023

Poor communication, took way too long to fix the issue, would not recommend this department. More

by KAHALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Mar 22, 2023 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (623) 239-8343 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 09, 2023

had a recall on airbag inflator,service department took care of it promptly in a timely manner. More

by VBACA749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Mar 12, 2023 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, INC.

March 09, 2023

They made sure my truck has my parts that was missing and also give me an oil change More

by carlosrock1414141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Ruvalcaba
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Mar 12, 2023 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 08, 2023

Service advisor at Gateway took great care of me! Very happy with the service preformed. More

by geojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Sheldon
Report | Print
Mar 10, 2023 -

Gateway Chevrolet responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

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