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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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March 01, 2023

Exelente servicio como siempre los enpleados muy Buenos eficientes el trato es excellente con la gente el trabajo fue terminado antes del tienpo y muy bien terminado More

by richymayor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad
Mar 03, 2023 -

Gateway Chevrolet responded

Gracias nuevamente por tomarse el tiempo para hacernos saber cómo hicimos. Gracias nuevamente por tomarse el tiempo para dejarnos esta información sobre su reciente visita. ¡Esperamos que tengas un gran día!

March 01, 2023

Set an appointment for 9am expecting to be in and out… waited an hour and a half for a basic service. Why schedule for a time if I have to wait for my technician to be available anyway More

by chasecord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 06, 2023 -

Gateway Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 27, 2023

Thank you. The service was good; however, I did have to wait for the completion of service to be done for more than two hours. Zach, my service advisor was hel More

by TOKOSH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach
Mar 02, 2023 -

Gateway Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

February 27, 2023

Zach is professional and helpful as well as communicative. I do wish it could go a little faster seeing that this takes time out of work but all in all a good experience with a comfortable wait More

by ELECTRICEEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 02, 2023 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

February 26, 2023

Hi this is a great deal ship I would tell all friend about how well your treatment is More

by curtisgreer1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Bryant
February 26, 2023

Things get handled when my vehicle needs to get serviced. They get me in and out with in days. More

by mezachris84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Mar 02, 2023 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

February 25, 2023

They didn’t rotate my tires. . asked them to reset my tire sensors because says rear tire is low and it’s the front that is low . It’s been two times already that I tell them and More

by fgaytan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody at service
Mar 06, 2023 -

Gateway Chevrolet responded

Hello, we regret to hear that your experience with us was not a more positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Gateway Chevrolet, INC.

February 24, 2023

My service experience was great form start to finish vehicle was done at the promised time More

by Brian Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Mar 02, 2023 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 24, 2023

I always have a great experience, Liz is very helpful and very friendly. And I would recommend going to this dealership. More

by Anahib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 02, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2023

He didn’t explain any thing or told me anything about what they did or how the rest of my fluids looked More

by carlosrios818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Feb 26, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

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