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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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February 21, 2023

Zach always does an amazing job and have a great experience working with him. Also shout out to the techs working on my car. Hoping to make it to 250k. More

by jmorales555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 24, 2023 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 21, 2023

Anthony in the Service Department ensured that my requested part was ordered and installed in a timely fashion. 😎 More

by warrenosatiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 24, 2023 -

Gateway Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We can't wait to see you again, have a great day.

February 21, 2023

Cody was very helful with my equinox service concern,and he did get the issue resolved. More

by PHIL.SANCHEZ9459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody from Service Dept.
Report | Print
Feb 23, 2023 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 20, 2023

Staff was amazing. Alejandra so so helpful and answered all my questions. I will continue to come back to this location. More

by karmijo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
Feb 23, 2023 -

Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Service tech and manager made me park my small travel trailer on another businesses lot. They had sufficient parking on their lot but made me spend hours going and coming. Very unsatisfactory. More

by rogerfulmer44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz was nice but not helpful
Report | Print
Feb 22, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 250-3357 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 18, 2023

Technicians were inexperienced, took Camaro to get diagnostic test and the service team was guessing on what part to replace. I asked them several questions if they ran certain tests and they seemed t More

by yolanda1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trinidad Sánchez service dept
Report | Print
Feb 22, 2023 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, INC. (623) 250-3357

February 18, 2023

Curtious Friendly and willing to go extra mile always willing to keep you informed go out of you way More

by carlmccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 22, 2023 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Hi, thanks for taking the time to leave a review.

February 18, 2023

They did great work and had the car ready to return to me faster than expected. More

by SeanFromIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Feb 22, 2023 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 16, 2023

kyle was a great happy very kind and knowledgeable on his job! great customer service. More

by kceyslim27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle
Report | Print
Feb 22, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

Dominik and Gateway Chevrolet delivered great service. Vehicle was repaired and ready ahead of schedule! More

by Richard Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

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