Gateway Chevrolet - Service Center

They had our vehicle for 2 weeks and no communication with us about it. Terrible service all around no one was ever available when you called . The agent assigned to didn’t even bother to prioritize our with us about it. Terrible service all around no one was ever available when you called . The agent assigned to didn’t even bother to prioritize our issue. 3 weeks later for a diagnostic test and oil change nothing else was done. Disappointed and dissatisfied. More

Muy bueno muy amables ,corteses y muy eficientes,él servicio rapido y muy limpio,muchas gracias. servicio rapido y muy limpio,muchas gracias. More

Had oil change service performed. Great job by the team. Complimentary car wash was completed as well. Great job by the team. Complimentary car wash was completed as well. More

After several attempts at other dealerships, Cliff and the service team at Gateway Chevrolet found the issue with my car and promptly addressed the issue. I had my car back shortly after. I am very happy the service team at Gateway Chevrolet found the issue with my car and promptly addressed the issue. I had my car back shortly after. I am very happy with the performance by the service department at Gateway Chevrolet. More

The service department is terrible. I scheduled an appointment a month in advance for a serial gateway data module update. Which I was told by a GM representative that it should be an i I scheduled an appointment a month in advance for a serial gateway data module update. Which I was told by a GM representative that it should be an in and out process. I was told my truck (2022 Silverado with 20,000 miles) that I had purchased brand new, had transmission codes. Cody (the service “advisor”) told me they needed a transmission tech to look at the truck to diagnose it and there was no timeline on a repair date. Eventually they told me my truck was ready to be picked up. After looking at the service order, my truck needed a simple battery replacement and there was no note of anything transmission related. The only advisement I would ever trust from Cody Mills Tag#: 7612 is him putting in his 2 weeks notice and running a telephone scam full time since he likes to play games and waste time. Thankfully GM is looking into this. More

Fast, reliable and informative. I really appreciate what chevy does for my family and me I really appreciate what chevy does for my family and me More

Josh was amazing. He communicated well everything that was going on and even the time it would have been done. Offered the ride even though we had a ride home. He communicated well everything that was going on and even the time it would have been done. Offered the ride even though we had a ride home. More

Great team! I had a great experience at the dealership. Quick work and great service. I had a great experience at the dealership. Quick work and great service. More

They have very friendly and helpful staff! Everyone in the service department was amazing! They are great to deal with! Everyone in the service department was amazing! They are great to deal with! More

My experience comming to this dealership is great everytime. I like how cheavy is quick and will notify you about your vehicle service. the staff is nice and also very helpful when needed. I like everytime. I like how cheavy is quick and will notify you about your vehicle service. the staff is nice and also very helpful when needed. I like comming here and getting my car service with advisor liz, she's awesome. she will provide feedback about any issues regards your vehicle. Thanks. Cheavy More