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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,990 Reviews

3,990 Reviews of Gateway Chevrolet - Service Center

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November 29, 2022

My service time was about an hour for an oil change - excellent service. as always. More

by fmorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz
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Dec 02, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 29, 2022

The service was completed quicker than quoted and they gave me a review of work my car may need and that’s nice More

by GIRLOFLANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 01, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!

November 29, 2022

The staff was so friendly and did an incredible job on my car. With how busy it was right before the holiday, they all maintained positive attitudes. Thank you to Trinidad for taking care of me. More

by argbarrientos227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad , Andrew Cruz
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Dec 01, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

November 29, 2022

Good experience Anthony kept me informed on status of vehicle and notified me once work was completed. Conveyed recommendations from service technician on service needed when vehicle reached certain mile More

by johnny_185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department,
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Dec 01, 2022 -

Gateway Chevrolet responded

Here at Gateway Chevrolet, INC., we strive for excellence, and are disappointed to hear that you received anything less. Here at Gateway Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you have any further questions, please give us a call. We're always happy to help! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

November 29, 2022

I took in my Traverse for repairs after an accident. They told me it would take about a month to repair, a month later they call me to pick up my vehicle. They took care of all the details and did a gre More

by mjarenas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know her name, but she works the front desk in the body in shop, Jeremy Thompson
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November 28, 2022

Went for an oil change…. . Quick and great service!!! I appreciate the great service thank you More

by sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

November 27, 2022

Good job on the experience and I would go back one day for my next purchase More

by jrod3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! -Team Gateway

November 25, 2022

Over all service was terrible. My car tires where not rotated. Car wash service was very unprofessional. More

by caesaraben3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lilianna Hernandez
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Nov 29, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 24, 2022

very happy and helpful. great explanation. i wiil be going back for updates real soon More

by endy427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin
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November 24, 2022

It was a friendly experience and they were able to schedule me on short notice. More

by OSCARV1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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