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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,035 Reviews

4,035 Reviews of Gateway Chevrolet - Service Center

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November 22, 2022

Pésimo servicio con cita alas 9am y alas 6 pm llaman para decir k no tienen tiempo de arreglar un vidrio que necesitan tres dias mas la peor estupides More

by escalante.1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
Report | Print
November 21, 2022

Always so friendly and get you on and out pretty quick, definitely recommend this dealer for service and all your vehicle needs. More

by daisytapia560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Nov 23, 2022 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, INC.

November 21, 2022

Excellent went in at a late time was not rushed out was more then helpful too set my next appointment!10/10 for Trinidad! More

by tshernandez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad
Report | Print
Nov 23, 2022 -

Gateway Chevrolet responded

Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2022

I bought a 2021 Silverado diesel I just make a new appointment for today For check engine light keep coming back last time they charge me $400 for no reason still the same xxxx GM sell me bad truck or More

by chatha5911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their name I work with too many different people
Report | Print
Nov 23, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 2398343 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 19, 2022

Everybody at Gateway was very friendly and helpful and kept up to date. Great service Happy Thanksgiving. More

by MURPHROCKS2NITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad
Report | Print
Nov 23, 2022 -

Gateway Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2022

Cody always provides Exceptional Customer Service! Technician Lester’s service performed was just as exceptional. More

by dlmason24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Lester
Report | Print
Nov 23, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2022

Everyone at Gateway is friendly and helpful! They were concerned about my battery issue and paid for half my new one! More

by reneezehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

November 17, 2022

They only have the capacity to sell but not to service , totally unorganized low ethical commitment and they also charge for services that don’t actuallly do , example I paid them for oil change they didn’ More

by salgadoluis301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Thompson
Report | Print
November 17, 2022

Everyone there was very courteous and helpful. Kept me informed as to what was happening with the vehicle. Thank You More

by FWDOWIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Sheldon, Victoria Wood
Report | Print
Nov 18, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 17, 2022

Appreciate great customer service and professionalism service was quick accurate. Keep up the great work. More

by JESSEGIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in the service department
Report | Print
Nov 18, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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