Gateway Chevrolet - Service Center

They do an awesome job, very attentive and fast. Dom in service is so nice. Dom in service is so nice. More

I booked the appointment for oil change and alignment almost a month ahead of time and still waiting four hours for my Vehicle to be ready I was told alignment takes on average half a day but we all kno almost a month ahead of time and still waiting four hours for my Vehicle to be ready I was told alignment takes on average half a day but we all know better it’s about a half hour job I received a free Vehicle wash with the work a half assed job at best people are very pleasant to deal with very professional I would still recommend a keep in mind the wait time More

It was a nice experience thanks to the staff. Will always return to Gateway Chevrolet Will always return to Gateway Chevrolet More

Employee at dealership was very helpful & attentive to customers. When they approach him. I’m a returning customer customers. When they approach him. I’m a returning customer More

Came in for routine maintenance for my Chevrolet Traverse. Louis took great care of me. Time it took was reasonable. Traverse. Louis took great care of me. Time it took was reasonable. More

They did the couple of this I asked them to do. But they did not communicate through the process like I asked. They didn’t fix one of the pieces I asked them to they said it might not be covered. I But they did not communicate through the process like I asked. They didn’t fix one of the pieces I asked them to they said it might not be covered. I told them to please check they didn’t check. Didn’t even say anything about. Didn’t do the tire alignment I asked them to do and he even discussed with me to do all four wheels instead of just front. Even though it was only two wheel drive. Didn’t even fix one of the buttons that I really wanted fixed just put in there working normally. If it was supposed to be on all the time then yeah it’s working perfectly but it’s not so no it’s not. Don’t be lazy if you don’t know or understand call the customer. Didn’t even call me to say anything about the service tell I called after 4pm. If your going to have a vehicle for that long and the customer is expecting it that day you should give him a heads up about hey we are still working on it just taking longer or something. So I will never go back to them. More

Only will communicate with the customer through text message...they dont speak with you. Not good customer service. They make you feel like they dont have time for the customer. So sad. message...they dont speak with you. Not good customer service. They make you feel like they dont have time for the customer. So sad. More

They did an inspection. And then my tire popped on the way home not two miles away that’s not service I could of crashed I was on the freeway that’s very dangerous and needs And then my tire popped on the way home not two miles away that’s not service I could of crashed I was on the freeway that’s very dangerous and needs to be addressed More

I worked for Lowe's for fifteen years in management customer service horrible I will not return customer service horrible I will not return More

Second time bringing my vehicle here and im absolutely satisfied with the customer service here! Never taking my vehicle anywhere else. Service is done in a timely matter can't beat that. satisfied with the customer service here! Never taking my vehicle anywhere else. Service is done in a timely matter can't beat that. More