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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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October 14, 2022

I was somewhat disappointed with the way this dealer service department took care of our "free" oil change request. The car's battery would not hold a charge, and it took the dealer two days to determi More

by NL57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trinidad
Oct 26, 2022 -

Gateway Chevrolet responded

We are disappointed to learn of your experience here at Gateway Chevrolet, INC., but will take this opportunity to improve. Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2022

Lleve mi troca a cambio de aceite y alineacion y pasaron 7 hrs para regresarmela More

by jesusm1981ja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Oct 26, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 2398343 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 13, 2022

It took some time but some time you don't rush so you can get it right the first time More

by fredericksuell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 26, 2022 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

Very clean, staff was super friendly, and my service advisor was able to get my vehicle in and out. And now my truck runs great! More

by Captain Nitro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 26, 2022 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

Bought my Chevy bolt from Gateway Chevrolet about a year and a half ago, I’ve been thrilled with the car and service from Gateway. Zach is the best! More

by leonard7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Oct 26, 2022 -

leonard7 responded

Padmakar in last week for a 60,000 mile service! Car did great looking forward to the next service.

October 12, 2022

Anthony was very friendly and helpful with everything. I appreciate his time to help and answer my questions. More

by SASSE74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 26, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

Service advisor was Cody. Service was fast and convenient. Thank you Gateway Team!! You all rock!! More

by AMADRID304.AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Oct 26, 2022 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 12, 2022

Been a long time customer and service and communication has gotten much better. Collision and service department More

by carrilloaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert and Cody , Jeremy Thompson
Oct 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 11, 2022

Servicing was thorough and complete and done on time. Multi-point inspection was reviewed with me More

by MJCORKILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
Oct 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 11, 2022

Liz was great, will come back again. car wash was nice touch, great job. thanks. More

by deanallenbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 26, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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