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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,040 Reviews

4,040 Reviews of Gateway Chevrolet - Service Center

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October 14, 2022

Love the service I received from Luis with the service department. He was amaizing he helped me with all my needs, my car was fixed. He was very attentive, it was the best service I have ever had. More

by EDM4218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis (service department)
Oct 26, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

I was somewhat disappointed with the way this dealer service department took care of our "free" oil change request. The car's battery would not hold a charge, and it took the dealer two days to determi More

by NL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trinidad
Oct 26, 2022 -

Gateway Chevrolet responded

We are disappointed to learn of your experience here at Gateway Chevrolet, INC., but will take this opportunity to improve. Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2022

I was satisfied because they solved the problem but what I was not satisfied with was the time it took 5 hours to deliver the truck. It seems to me that to change a tire is too long. More

by robertososa30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Oct 26, 2022 -

Gateway Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

Everyone was pleasant and professional, and they got me in and out in a very reasonable amount of time. More

by truckpeddler61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alajandra
Oct 26, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2022

Lleve mi troca a cambio de aceite y alineacion y pasaron 7 hrs para regresarmela More

by jesusm1981ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 26, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 2398343 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 13, 2022

It took some time but some time you don't rush so you can get it right the first time More

by fredericksuell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 26, 2022 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

Very clean, staff was super friendly, and my service advisor was able to get my vehicle in and out. And now my truck runs great! More

by Captain Nitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 26, 2022 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

Service advisor was Cody. Service was fast and convenient. Thank you Gateway Team!! You all rock!! More

by AMADRID304.AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Oct 26, 2022 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 12, 2022

Overall had a very pleasant experience. The automotive specialist was very helpful in getting me in and out quickly. Look forward to having all of my services done here in the future. More

by S.LOPEZ.HOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 12, 2022

Anthony was very friendly and helpful with everything. I appreciate his time to help and answer my questions. More

by SASSE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 26, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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