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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,040 Reviews

4,040 Reviews of Gateway Chevrolet - Service Center

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October 07, 2022

Very polite and friendly but found a scratch on my drivers door when i went to pick up my truck. More

by donnyv1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick, service dept
Oct 12, 2022 -

Gateway Chevrolet responded

Hello, We are sorry this happened to your vehicle. I was informed that the manager is involved in this manner. Please Reach out to us if you have any questions. 623-239-8343.

October 07, 2022

Luis was attentive, and very informative. He kept me updated on the process. Thank you More

by kelliskirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 12, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Hi, thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2022

Customer service was great. I never has a problem when i bring my car in for service. More

by GENHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 12, 2022 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2022

I would go to other places to get service done on my car because of bad experiences with a prior Service Advisor who is no longer at this dealership. After a long period of time, I took my car back to this More

by Uppieal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 07, 2022

Friendly service, excellent work, affordable prices, and I appreciated the detail Zach went into in explaining what was found during the inspection. Unfortunately they sent this really annoying survey immed More

by robertconti89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 12, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 06, 2022

Anthony was great, but the initial problem I took in my vehicle for was not corrected. More

by RICARDORAMIREZ526
Recommend Dealer
No
Employees Worked With
Anthony
Oct 12, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 06, 2022

My experience with you guys was great, Luis Avila fix my car on time and with no hassle, thank you so much and I will continue taking my vehicles with Gateway Chevrolet. More

by hidalgo3milio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Avila
Oct 26, 2022 -

Gateway Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2022

Was very good without any inconvenience. ! Looking forward to do my future service with Gateway More

by Ansu Samuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinidad Sanchez
Oct 09, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

October 06, 2022

Great service. Alejandra went above and beyond to make my experience top notch. Even washed my car for me. More

by earlc1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Cruz
Oct 09, 2022 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2022

Great service and salesman Jesse really helped us and no pressure explain everything the whole way More

by martinez575757jade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Polo, Jesse Acosta
Oct 09, 2022 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Team Gateway

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