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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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August 25, 2022

The dealship was good and helpful with getting the car i wanted. Was Very helpful. More

by 123janeth.torres123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz, Joseluis Lopez
Sep 23, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! - Team Gateway

August 24, 2022

I have gone to gateway for years and always get great service. my service writer is Zack and he always goes the extra mile to take care of me. More

by johns22
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
August 23, 2022

Cody is an excellent advisor. He was there from the beginning and kept me posted every step of the way, ensuring my repairs were done right the first time and on time. More

by ABADGER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 23, 2022

There is no good service, this is the second time that I want some to fix a windshield chip and they are never available, and they never called me back. Also, the first time they didn't wash my truck and th More

by FMOLINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Aug 26, 2022 -

Gateway Chevrolet responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Fmolina, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We hope you are willing to give us another chance. Please reach out to us at (623) 2398343 so we can work towards a resolution.

August 23, 2022

I didn’t get any details about my service. Whether it went well or bad. I was just handed my keys and sent on my way. I don’t even think the service was done correctly. More

by jsilvaromo.js98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Aug 26, 2022 -

Gateway Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have time please reach put to me here at 623-239-8343 to better assist you in this manor.

August 22, 2022

I WAS WELL TAKEN CARE OF, MY CONCERNS WERE ADDRESSED AND I WAS ASSURED SERVICE IN A TIMELY MANNER. MY DENTS WERE REPAIRED AND MY BUMBER WAS REPLACED. I COULDNT BE HAPPIER. COMMUNICATION IS BETTER AND WORTH More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
August 22, 2022

Always an easy experience for services! ! Zach has always been helpful and a pleasure to work with!! More

by MMONTGOMERY201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach in service dept
Aug 26, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2022

My service writer is amazing Always keeps updated Let’s me know my options Dominick doesn’t ever give me the run around More

by kendra_81_21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Aug 26, 2022 -

Gateway Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 19, 2022

Service person Dominique is very insightful and the information that he’s giving me about my 2021 trailblazer More

by wjdavis48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique
August 19, 2022

Luis Avilles kept communication with me throughout my service, in which I greatly appreciated. I’ll visit again for my next oil change. More

by JOEA.PHX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Avilles
Aug 26, 2022 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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