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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,037 Reviews

4,037 Reviews of Gateway Chevrolet - Service Center

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September 18, 2022

All good except for the car wash was terrible! Looks like they wiped all the windows and mirrors with a soapy rag and left it to dry. As soon as I turned out of the lot towards the sun I could not More

by M.RCANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you're ever in need of more help, please let us know! 623-239-8343

September 17, 2022

Dominic was very professional and out going. He took care of me and didn't miss lead me in any way. I told him what I needed and he made sure the job got done right. More

by lcuellar2352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 23, 2022 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations!

September 16, 2022

Dominick was perfect! Fast and friendly service, he will be my forever go-to guy. More

by TAMIKAMCKANEY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 16, 2022

The service was great, and quick to respond to any questions I had. Thank you More

by aromero0187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zackery
Sep 23, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 16, 2022

Payed for my engine to be steamed clean. It looks like they just took a rag and wiped the dust off the top. They did a half xxx job. Looks like they took 2 minutes doing it. Pleased with the More

by SALGADO204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Sep 23, 2022 -

Gateway Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 250-3357 to discuss this further. Thank you!

September 15, 2022

Went in and they bumped me to front of the line since I was 60 miles from home and had no way to get hhome much appreciated. More

by watchdog1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

Easy scheduling, quality service. Friendly staff who are thorough and do quality work. knew important details about my vehicle. More

by bbhenderson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 14, 2022

Can't get car in when engine light on. Bad car wash. Windows smugged, car was not vacuumed. Windows worse then brought in. More

by MUFFINORTEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Sep 23, 2022 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2022

Dealership is pretty good, only thing there is to really complain about would be the wait time. More

by cabralmj01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinidad
Sep 16, 2022 -

Gateway Chevrolet responded

Thank you for taking the time to leave your honest feedback. We are disappointed to hear your wait time was longer then expected we will share your concern's with our team to improve our timing. Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Team Gateway

September 13, 2022

Zac had my truck fixed in 2 hours. I’m very pleased with my service More

by STERLING7334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Sep 23, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

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