Gateway Chevrolet - Service Center

It was very nice and clean and the refreshments were nice and the process was simple and the people were helpful and the process was simple and the people were helpful More

Disappointing! Had to take my car back 3 times to get a problem with the brakes repaired. Twice I had to arrange and pay for out of my pocket a rental for 3 and 4 d Had to take my car back 3 times to get a problem with the brakes repaired. Twice I had to arrange and pay for out of my pocket a rental for 3 and 4 days. The brakes still not great but who can affort another rental. Last time they gave me back my Tahoe with the fuel light on. I dropped it off with 1/3 tank. So rental car plus 40 in fuel for a half xxx job. No accountability for what happened, the service manager said " my used car repair team is my "b" team, and he said my car needed his "a" teams attention. I hadnt even paid the first payment and I had it back 4 times.They did give me free Lyfts to where I needed. Service guy was nice but very little communication and didnt follow through. But made sure to ask me for a good review on this survey. Expected more out of Chevy dealership. They did say I could bring it in again but Id rather just live with the screeching the brakes do. More

First time visit to this dealership for service since moving to the west valley. Very pleased. Thanks so much! moving to the west valley. Very pleased. Thanks so much! More

Always so helpful , made appt , checked in was helped right away and Zack communicated everything with me right away and Zack communicated everything with me More

Appt set up was easy. Arrival and vehícle drop was painless, work and service rep were great Arrival and vehícle drop was painless, work and service rep were great More

With a little bit of coercing I was able to get them to schedule me for a same day service. I had a defective 3rd tail light and a general service to my truck don’t in just a few hours. It was tough to get schedule me for a same day service. I had a defective 3rd tail light and a general service to my truck don’t in just a few hours. It was tough to get to that point and I had made it so they could keep the truck for a full week and they were able to finish it in the early afternoon. Thanks Paul! More

Trinidad was extremely professional and hospitable, also he kept me informed of the work being done, excellent representative of a excellent dealer he kept me informed of the work being done, excellent representative of a excellent dealer More