Gateway Chevrolet - Service Center
Avondale, AZ
3,991 Reviews of Gateway Chevrolet - Service Center
Your service insists on hanging onto peoples vehicles before they even LOOK at them! Mine was there over 24 hrs without being looked at. No cuurteousy vehicle to accommodate same. before they even LOOK at them! Mine was there over 24 hrs without being looked at. No cuurteousy vehicle to accommodate same. More
I have already completed this survey I believe. I was very dissatisfied with my service. I came in for a simple oil change. I waited at the dealership. The oil change was completed in an acceptable I was very dissatisfied with my service. I came in for a simple oil change. I waited at the dealership. The oil change was completed in an acceptable amount of time, but I did not get a mile away when the check engine light came on. I returned to the service department to see what was going on? This is the second time this has happened! I will add I have had other oil changes between the two events with no issue. This current event I was at the dealership approximately 5 hours. Limited my ability to complete other errands I planned for that day as it was a day off from work. I have been a loyal Chevrolet customer all of my driving life. This experience will not change my loyalty, but my confidence in your dealership has been. My wife of 36 years and I have made new vehicle purchases, two at a time, on average about every 4 years. I am not sure I will return to your dealership for my next purchase. If I am unable to trust the service department of the dealership where the purchase was made? More
Great experience as usual, last time they took almost 3 hours. This time my service was done a little over an hour, not bad, very satisfied. Service advisor was real cool as well. hours. This time my service was done a little over an hour, not bad, very satisfied. Service advisor was real cool as well. More