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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,991 Reviews of Gateway Chevrolet - Service Center

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July 11, 2022

Quick in and quick out. Their service is always prompt and professional. We never have any issues. More

by joebwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 13, 2022 -

Gateway Chevrolet responded

Hello joebwest, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 11, 2022

Your service insists on hanging onto peoples vehicles before they even LOOK at them! Mine was there over 24 hrs without being looked at. No cuurteousy vehicle to accommodate same. More

by BPERRYTN
Customer Service
Recommend Dealer
No
Employees Worked With
Service dept.
Jul 13, 2022 -

Gateway Chevrolet responded

Thank you BPERRYTN for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 11, 2022

Service is bad and I was there Friday for oil change tire rotation and I waiting five hours for that no good More

by ROY_REYES75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think you they have to do more work and be less in the cell phone
Jul 13, 2022 -

Gateway Chevrolet responded

Thank you ROY_REYES75 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 11, 2022

Great service That was friendly and knowledgeable about Clean service area Prop service Is vehicles done when promised More

by grumpy1597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Acosta
Jul 13, 2022 -

Gateway Chevrolet responded

Hello grumpy1597, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Best Wishes, Team Gateway

July 09, 2022

Service was great, I went in for an oil change and they even offered me a ride home if I didn't want to wait in the lobby. More

by MURPHROCKS2NITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad
Jul 15, 2022 -

Gateway Chevrolet responded

Hello MURPHROCKS2NITE, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 08, 2022

Service was fast, accommodating, and very friendly. Will be recommending friends and Will definitely be coming back! More

by bigjoonbugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Jul 15, 2022 -

Gateway Chevrolet responded

Hello bigjoonbugg, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 08, 2022

I have already completed this survey I believe. I was very dissatisfied with my service. I came in for a simple oil change. I waited at the dealership. The oil change was completed in an acceptable More

by Sandlot721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Mills 4 stars
Jul 16, 2022 -

Gateway Chevrolet responded

Thank you Sandlot721 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 07, 2022

The service department was very accommodating, however i found they did not keep older records which delayed the overall service. More

by flores.0221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Jul 08, 2022 -

Gateway Chevrolet responded

Thank you flores.0221 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 07, 2022

Great experience as usual, last time they took almost 3 hours. This time my service was done a little over an hour, not bad, very satisfied. Service advisor was real cool as well. More

by Ilovecars1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Jul 08, 2022 -

Gateway Chevrolet responded

Hello Ilovecars1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

I had a very pleasant experiance as always. I was very happy to be able to get my car back same day. More

by Blessed Angelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominck in Service
Jul 09, 2022 -

Gateway Chevrolet responded

Hello Blessed Angelina, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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