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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,994 Reviews

3,993 Reviews of Gateway Chevrolet - Service Center

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July 07, 2022

Great experience as usual, last time they took almost 3 hours. This time my service was done a little over an hour, not bad, very satisfied. Service advisor was real cool as well. More

by Ilovecars1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Hello Ilovecars1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

I had a very pleasant experiance as always. I was very happy to be able to get my car back same day. More

by Blessed Angelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominck in Service
Report | Print
Jul 09, 2022 -

Gateway Chevrolet responded

Hello Blessed Angelina, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

Good customer service and friendly staff welcoming and willing to help with whatever your needs are thanks More

by dwatts027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Hello dwatts027, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

Pleasant to work with. He was professional and knowledgeable. Helped me get a vehicle that was right for me More

by margaret_gandara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2022 -

Gateway Chevrolet responded

Hello margaret_gandara, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 06, 2022

I had an appointment to come in at 8:20 in the morning but the Service take too long. I waited 3 hours, 20 minutes to get oil change but it doesn't look like I got my tire rotate when I ask for that. It More

by azprojectpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Thank you azprojectpat for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Someone from our Management Department has been trying to get in touch with you regarding this issue. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 06, 2022

It is always a good experience when I visit gateway and this time was no different. More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach sheldon
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Hello Howard, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 06, 2022

Everyone was helpful and courteous and it also helped that there was water and cookies in waiting room:) More

by RDWAGENFEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Codi
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Hello RDWAGENFEHR, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 06, 2022

Dominic has good customer service skills Will go back with my other vehicles Wait time wasn’t as long More

by daddycakes1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick service department
Report | Print
Jul 08, 2022 -

Gateway Chevrolet responded

Hi daddycakes1014, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 05, 2022

The service I experienced at Gateway Chevrolet was top notch. The service was also very speedy. I enjoyed working with Anthony and appreciate all his help and advice. Thank you so much! More

by MISSHART2692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 07, 2022 -

Gateway Chevrolet responded

Hi MISSHART2692, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 05, 2022

Price was as quoted, no surprises. It was a hot day so I just dropped the car off and they called me when it was ready More

by dkellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Jul 07, 2022 -

Gateway Chevrolet responded

Hello dkellas, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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