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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,040 Reviews

4,040 Reviews of Gateway Chevrolet - Service Center

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July 11, 2022

Quick in and quick out. Their service is always prompt and professional. We never have any issues. More

by joebwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 13, 2022 -

Gateway Chevrolet responded

Hello joebwest, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 11, 2022

Your service insists on hanging onto peoples vehicles before they even LOOK at them! Mine was there over 24 hrs without being looked at. No cuurteousy vehicle to accommodate same. More

by BPERRYTN
Customer Service
Recommend Dealer
No
Employees Worked With
Service dept.
Jul 13, 2022 -

Gateway Chevrolet responded

Thank you BPERRYTN for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 11, 2022

Great service That was friendly and knowledgeable about Clean service area Prop service Is vehicles done when promised More

by grumpy1597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Acosta
Jul 13, 2022 -

Gateway Chevrolet responded

Hello grumpy1597, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Best Wishes, Team Gateway

July 09, 2022

Service was great, I went in for an oil change and they even offered me a ride home if I didn't want to wait in the lobby. More

by MURPHROCKS2NITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinidad
Jul 15, 2022 -

Gateway Chevrolet responded

Hello MURPHROCKS2NITE, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 08, 2022

I have already completed this survey I believe. I was very dissatisfied with my service. I came in for a simple oil change. I waited at the dealership. The oil change was completed in an acceptable More

by Sandlot721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Mills 4 stars
Jul 16, 2022 -

Gateway Chevrolet responded

Thank you Sandlot721 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 08, 2022

Service was fast, accommodating, and very friendly. Will be recommending friends and Will definitely be coming back! More

by bigjoonbugg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Jul 15, 2022 -

Gateway Chevrolet responded

Hello bigjoonbugg, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

Pleasant to work with. He was professional and knowledgeable. Helped me get a vehicle that was right for me More

by margaret_gandara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Gateway Chevrolet responded

Hello margaret_gandara, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

The service department was very accommodating, however i found they did not keep older records which delayed the overall service. More

by flores.0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Jul 08, 2022 -

Gateway Chevrolet responded

Thank you flores.0221 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 07, 2022

Dominic has good customer service skills Will go back with my other vehicles Wait time wasn’t as long More

by daddycakes1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick service department
Jul 08, 2022 -

Gateway Chevrolet responded

Hi daddycakes1014, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 07, 2022

Everyone was helpful and courteous and it also helped that there was water and cookies in waiting room:) More

by RDWAGENFEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codi
Jul 08, 2022 -

Gateway Chevrolet responded

Hello RDWAGENFEHR, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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