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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,037 Reviews

4,037 Reviews of Gateway Chevrolet - Service Center

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June 24, 2022

Nice place to buy a car had a great experience with all the team at Avondale Chevrolet More

by OSITOFEO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeQuinten Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Washington, Justin Mongar, James Garcia Sanchez, Omar Polo, Sergio Sandoval, Omar Ruvalcaba, Gabriel Salazar
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Jun 25, 2022 -

Gateway Chevrolet responded

Hello OSITOFEO99, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 24, 2022

Decent experience, didn’t get no tire rotation that was part of the service visit. More

by adrava0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 01, 2022 -

Gateway Chevrolet responded

Thank you adrava0714 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 23, 2022

My new 2021 truck has en engine warning light. They ordered a part for it, no updates or no help offered. I have left endless messages for my service agent and their manager. No call backs More

by ccsanchez.cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Avilés
Report | Print
Jun 30, 2022 -

Gateway Chevrolet responded

Thank you ccsanchez.cs for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 23, 2022

Excellent custumer service and excellent work I'm very satisfied with the work and I very thankful with the person who make my appoiment for understanding all my needs and concerns about my truck thank y More

by susy.munoz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Musal
Report | Print
Jun 25, 2022 -

Gateway Chevrolet responded

Hello susy.munoz11, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 23, 2022

A great team to work with. Been going there for over 10 years, and will continue to. More

by PATRICKAOMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
Report | Print
Jun 25, 2022 -

Gateway Chevrolet responded

Hello PATRICKAOMALLEY, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 22, 2022

anthony who helped with my vehicle service appointment was great very fast and helpful thankyou More

by keiffermegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony
Report | Print
Jun 25, 2022 -

Gateway Chevrolet responded

Hi keiffermegan, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 22, 2022

Vehicle not looked at 4 days, nothing don’t, Cody not good, then asked to bring back again to diagnose problem More

by AZLAKE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody
Report | Print
Jun 25, 2022 -

Gateway Chevrolet responded

Thank you AZLAKE14 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 22, 2022

Not honestly, bad attitude, unprofessional. Don't follow up completely work, duty work, many excuses about bad service. More

by jaramillokar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 30, 2022 -

Gateway Chevrolet responded

Thank you jaramillokar1 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 22, 2022

My appointment went easy and smoothly. My car was checked and I was informed what was wrong. I had a great experience. More

by stephaniesaravia0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jun 24, 2022 -

Gateway Chevrolet responded

Hello stephaniesaravia0603, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 22, 2022

Great service rep, Cody was great. I didn't have to wait long to have my truck serviced More

by ffernandez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz
Report | Print
Jun 24, 2022 -

Gateway Chevrolet responded

Hi ffernandez2, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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