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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,006 Reviews

4,006 Reviews of Gateway Chevrolet - Service Center

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May 30, 2022

I made an appointment to get my first service done and a warning light taken care of. Tinny was very professional and the work was finished the same day. More

by GIMCCAMON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz
Jun 18, 2022 -

Gateway Chevrolet responded

Hello GIMCCAMON1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 30, 2022

Very professional, kind and great service. They explained everything to me and finished in a timely manner. More

by Eric Delgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jered Bryant
Jun 18, 2022 -

Gateway Chevrolet responded

Hello Eric Delgado, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 30, 2022

The Collision department process was great. I could not have asked for a better experience. From the moment I walked in and was greeted by the two so personable ladies at their desk they wer More

by datahead30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea was absolutely wonderful. So helpful during my entire process of getting my car taken care of., Jeremy Thompson
May 29, 2022

Liz is the best. I appreciate her thoroughness and timeliness in followup. She makes your department great. thank you! More

by ebevins0
Recommend Dealer
Yes
Employees Worked With
Liz
Jun 18, 2022 -

Gateway Chevrolet responded

Hi ebevins0, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Brest Wishes, Team Gateway

May 28, 2022

They were very quick and had no problems. Thank you . They called to check in and and after to see how the service was. More

by raslater13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Gateway Chevrolet responded

Hello raslater13, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 27, 2022

My truck sat in your shop for almost 2 weeks before anyone even looked at it. This is my work vehicle and I had to take my wife's vehicle because a rental was not offered because you haven't started wo More

by donnyv1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick, service dept
May 28, 2022 -

Gateway Chevrolet responded

Thank you donnyv1964 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

May 27, 2022

The service was fast and easy. They kept me in the loop on how long it was going to take, which I appreciated. More

by agiselle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quran
May 28, 2022 -

Gateway Chevrolet responded

Hello agiselle, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 27, 2022

Anthony was very helpful and informative. He took the time to gather all of the information required and kept me updated on the process. More

by mcbridep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service
May 28, 2022 -

Gateway Chevrolet responded

Hi mcbridep, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 27, 2022

Not really happy with my last visit, they promised a car wash and it didn’t get done even thou my car was there all day. My advisor told me at the last minute that there was something with my tire and when More

by eduardin20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 28, 2022 -

Gateway Chevrolet responded

Thank you eduardin20 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

May 27, 2022

I had an appointment on Wednesday 5/18 for a check engine light. I was told there may be a wait but they were not able to look at my car until Tuesday the following week. I was without a car for 7 days inclu More

by ashleylogerot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenick
Jun 18, 2022 -

Gateway Chevrolet responded

Thank you ashleylogerot for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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