Gateway Chevrolet - Service Center

Always good service, they need to make the shuttle service stipulations clear and concise. I was not told the shuttle service is not available when you are only getting an oil change, service stipulations clear and concise. I was not told the shuttle service is not available when you are only getting an oil change, More

Had my car for a whole week before it was even diagnosed. It took another week just for someone to work on the transmission problem. Was told I would be able to get a loaner after my warranty recieved an ite It took another week just for someone to work on the transmission problem. Was told I would be able to get a loaner after my warranty recieved an itemized list, was told a week later they sold all of their loaners and when my warranty accepted a rental I was only covered for 1 day out of the 2 1/2 weeks without a car. What happen to the dealership? When I purchased the car they were outstanding but once my manufacturer warranty expired the customer service changed. How convenient More

Great service but they replaced the wrong tire. I still have a staple in my tire sidewall. I still have a staple in my tire sidewall. More

They scheduled me quickly. But shuttle didn’t go any further than 15 miles. I lived 20 miles away. She kept repeating only 15. So my daughters house was 17. After I was N But shuttle didn’t go any further than 15 miles. I lived 20 miles away. She kept repeating only 15. So my daughters house was 17. After I was Not happy , she went back and said only today. I understand the gas prices are high but , like I told her. You want me to find a ride from the 15 miles mark. or walk the rest of the way. I had been to a Buick GMC dealer no questions asked about mileage. More

Very happy with the results of my spray bed liner, I definitely recommend anyone to get services from this dealership definitely recommend anyone to get services from this dealership More

My times at Gateway are always excellent. I have yet to have a sub par experience when working with the team in the Service Department. Zach is great at communication and I have no doubt my t I have yet to have a sub par experience when working with the team in the Service Department. Zach is great at communication and I have no doubt my truck will be taken care of while it's there. More

The service department is awesome, Cody was great and was professional! Truck was ready in 2 hours! thank you!! professional! Truck was ready in 2 hours! thank you!! More

Very friendly, attentive and thorough. My car took quite some time but the service technician kept me updated throughout. My car took quite some time but the service technician kept me updated throughout. More

Zochilt was very professional and answered my questions in a timely manner. Service person kept me informed of progress in a timely manner. Service person kept me informed of progress More

It took 3 weeks to even get looked at. My truck sat with you while I had to take the bus unacceptable My truck sat with you while I had to take the bus unacceptable More