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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,006 Reviews

4,006 Reviews of Gateway Chevrolet - Service Center

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May 19, 2022

Dealership was on time and kept their appointment time. Paul was helpful and kept great communication. More

by RICARDORAMIREZ526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Garcia
Report | Print
May 20, 2022 -

Gateway Chevrolet responded

Hi RICARDORAMIREZ526, thank you for your kind review; we are happy to pass along your comments to Paul and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 19, 2022

Good service, and repairs I needed on my vehicle, I will bring it back again More

by jsands0215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 20, 2022 -

Gateway Chevrolet responded

Hello jsands0215, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 19, 2022

Great service , building looks dated very clean Will definitely come back for future services great job More

by blancaperales85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bridsch
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May 20, 2022 -

Gateway Chevrolet responded

Hello blancaperales85, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 18, 2022

Not enough communication between customer and shop advisor. I have to continuously call for status. More

by rskins13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Domonique
Report | Print
May 20, 2022 -

Gateway Chevrolet responded

Thank you rskins13 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

May 21, 2022 -

rskins13 responded

Another issues is no available transportation or rental reinbursement as my vehicle has been in your shop for almost 3 weeks.

May 18, 2022

Always have a great experience whenever I go to Gateway for services fast, friendly environment More

by karenfranklin1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli
Report | Print
May 20, 2022 -

Gateway Chevrolet responded

Hello karenfranklin1984, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 20, 2022 -

karenfranklin1984 responded

Thank you for great experiences and friendly environment.

May 18, 2022

Good detail knowledge professional consulting concerning satisfaction breakdown warrant warranty Chevy rocks best in town More

by bulldogs805
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
May 20, 2022 -

Gateway Chevrolet responded

Hello bulldogs805, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 17, 2022

Service dept very busy but was able to get my vehicle in to be looked at promptly. They were able to fix the problem in 1 day. More

by rjslgmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Trinidad Sanchez
Report | Print
May 18, 2022 -

Gateway Chevrolet responded

Hello rjslgmb, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 17, 2022

They were polite and explained the process well. I also appreciated the Lyft ride to and from home. More

by slg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad
Report | Print
May 18, 2022 -

Gateway Chevrolet responded

Hello slg, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 17, 2022

Dealing with the Service representatives there is quicker and easier than this review system byfar. More

by rice.kyle.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 19, 2022 -

Gateway Chevrolet responded

Hello rice.kyle.j, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 16, 2022

I was very pleased to for the first time have a woman service advisor and it made my experience 10 X times better. More

by krios2329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
May 18, 2022 -

Gateway Chevrolet responded

Hello krios2329, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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