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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,998 Reviews

3,998 Reviews of Gateway Chevrolet - Service Center

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January 03, 2022

Process was easy and fast to make an appointment. The work needed was done as promised. More

by rtrevi27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Vona
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Jan 05, 2022 -

Gateway Chevrolet responded

Hello rtrevi27, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 01, 2022

The idea of making an appointment for service has no meaning oyuer then making sure that the auto is in your possession. It doesent mean that you will begin working on the auto at that time or even tha More

by LESHAUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
john
Report | Print
Jan 19, 2022 -

Gateway Chevrolet responded

Thank you LESHAUF for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

January 01, 2022

I had a great experience, everyone is very friendly. I would highly recommend Gateway Chevrolet More

by lorrainemoreno87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bradberry
Report | Print
Jan 03, 2022 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear you found our staff was so knowledgeable and helpful! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your business, Best Regards Destinie Dawson

December 31, 2021

Very courteous, always keeping updates on recalls, GREAT staff, and going to be returning for future purchases More

by JayJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Sheldon
Report | Print
December 31, 2021

This dealership provides good feedback on the vehicles and what areas to be concerned about when they inspect them. Also, the employees and service advisors are helpful when we were there to do an oil cha More

by JP1600CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
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December 31, 2021

Without a truck from Thursday morning to late Tuesday afternoon. Living alone, made it a very lonely Christmas weekend. More

by carolynchaney87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
December 30, 2021

I had an appointment at 7am and some lady was on top of the game. She seemed prepared for all the cars in line and rushed the service advisors to their clients. More

by ANDREYADLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service lady
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Dec 30, 2021 -

Gateway Chevrolet responded

Hello ANDREYADLT, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review. Best Wishes, Team Gateway

December 30, 2021

great service treated like family will definitely return for all my service needs with Gateway Chevrolet More

by VESCARCEGA63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad
Report | Print
Jan 01, 2022 -

Gateway Chevrolet responded

Hello VESCARCEGA63, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 30, 2021

Service was great and the service writer was awesome the only complaint is my appointment was at 12:20pm and received a text my truck was ready at 4:30pm for a oil change and tire rotation More

by phxgiants3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quran
Report | Print
Jan 01, 2022 -

Gateway Chevrolet responded

Thank you phxgiants3 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

December 30, 2021

Great customer service and very helpful and gave me updates when I called explaining what was going on. Thank you More

by CHRISTINAGRIJALVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Jan 01, 2022 -

Gateway Chevrolet responded

Hello CHRISTINAGRIJALVA, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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