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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,997 Reviews

3,997 Reviews of Gateway Chevrolet - Service Center

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December 22, 2021

Gateway Chevrolet was able to fix my 2020 Suburban that was having transmission issues. Their service department was great particularly Luis Aviles who was the service advisor who attended to the repairs. More

by ERNIE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Aviles
Dec 24, 2021 -

Gateway Chevrolet responded

Hi ERNIE6, thank you for your kind review; we are happy to pass along your comments to Luis and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 22, 2021

Horrible, Liz was very rude. Worst experience I received since coming to gateway Chevrolet. Please don’t assign Liz to my next oil change. More

by THURMAN.AMALIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liz Diaz
December 22, 2021

Great service and pickup and wait time good customer service just need to word on communication a littlebetter More

by jronald241
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Gateway Chevrolet responded

Hello jronald241, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 22, 2021

My experience was great, great ,great. Service was fast and sweet. I was in ad out quick. Thank You! More

by david.castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Gateway Chevrolet responded

Hello David, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 21, 2021

Super helpful and so happy with my time spent there. Always quick and satisfactory. Love this place More

by ericka8091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Dec 22, 2021 -

Gateway Chevrolet responded

Hello ericka8091, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 20, 2021

I had great service and Cody was easy to work with! Very professional and knowledable. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Dec 22, 2021 -

Gateway Chevrolet responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 20, 2021

Extremely long wait time for an oil change with an appointment. I had to wait just under two hours. Typical dealership issues. Employee placed blame on staffing shortage. Typical "blame game". More

by SergioS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dom
December 20, 2021

Had scheduled an appointment @8 AM and they did not get to car right away. My significant other was waiting at the dealership for FOUR hours. They also failed to check other problems that I had mentioned w More

by mone.benally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick
December 18, 2021

The service was good.I had no problem get my recall work getting done.I will return in the future. More

by MDRUMMOND947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Gateway Chevrolet responded

Hello MDRUMMOND947, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 18, 2021

Service employees were helpful and communicate before and after service was good. Very good all around service. More

by CMRR33X
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thompson
Dec 22, 2021 -

Gateway Chevrolet responded

Hello CMRR33X, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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