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Gateway Chevrolet - Service Center
Avondale, AZ
3,991 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,991 Reviews of Gateway Chevrolet - Service Center
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Verified Customer
November 17, 2021
Making an appointment is usually accommodated without a long wait for work to get started. Friendly employees, clean waiting room, free bottled water, coffee and snacks. long wait for work to get started. Friendly employees, clean waiting room, free bottled water, coffee and snacks. More
by MLCRRC
Employees Worked With
John in service
November 16, 2021
It’s not gateway that’s prefect but it’s Kyle that made things great and I really appreciate that man. The rest of the old folks are scams and lairs and I would never buy any car from that place again. But things great and I really appreciate that man. The rest of the old folks are scams and lairs and I would never buy any car from that place again. But Kyle needs to be the next guy to hire the people so he can maintain that wave. More
by Kyle the real deal
Employees Worked With
Service
November 15, 2021
Gateway Chevy always provided an amazing customer experience! All staff are friendly and helpful, from the greeter to the advisor. I will always recommend Gateway Chevorlet to my family and friends! experience! All staff are friendly and helpful, from the greeter to the advisor. I will always recommend Gateway Chevorlet to my family and friends! Thank you More
by delgade
Employees Worked With
Corey
November 14, 2021
Excellent Service. Very Happy. I was given Lyft service round trip. Service Department is knowledgeable, professional, and good listener. round trip. Service Department is knowledgeable, professional, and good listener. More
by edachristiecueto
Employees Worked With
Dominic (Service Maintenance)
November 13, 2021
This location is still a trash fire! I paid off this vehicle within a year of owning it, i will have the vip car service that i paid for when purchasing the vehicle. I booked an appointment for an oil c vehicle within a year of owning it, i will have the vip car service that i paid for when purchasing the vehicle. I booked an appointment for an oil change and tire rotation as well as condensation in a back tail light. My appointment was booked two weeks prior - appt was at 11:20 vehicle was dropped off well before appointment time and yet again this facility doesn't have staff to complete the work, which was brought to my attention when I had to call at 5 pm just for them to tell me the work hasn't been completed they don't have a technician and my car will need to be kept overnight and they don't have a loner car for me. This place is absolute trash! They can never ever accurately complete the work they schedule to do, the staff is unorganized and extremely unprofessional. This location is a managed of unprofessional misogynistic group of men, who are incapable of doing mechanic work for women in a timely and professional manner. Dominic is one of the most unprofessional service people I've never encountered and have refused to work with him, i asked for another attendant when booking and they have me Luis- the day of the appointment they gave me Dominic again and due to the previous experiences I refuse to even go to this location. I asked my father to pick up my vehicle the next day and the treated him as if he wasn't the individual who dropped off the car- they took the keys back into the office after parking it and wouldn't give him the keys! Because they were expecting me! My father had to go into the office let them know he was who brought Dominic the car and he wanted the keys to pick it up- they where expecting me. It's disgusting! The level of intimation and bulling from this staff is more than enough reason to report to the better business bureau. Accompany your wife, sister, daughter, mom or grandmother to this location! This sausage fest is not safe ! More
by Candice
Employees Worked With
Domminic
November 11, 2021
Service department always takes care of me and my vehicle. I even get a Lyft ride to home and back to the dealership. Great job. Thank you. vehicle. I even get a Lyft ride to home and back to the dealership. Great job. Thank you. More
by arcadekart67
Employees Worked With
Dwayne Washington
