Gateway Chevrolet - Service Center

Cody was great and my car was finished in a timely manner . The place was clean . The place was clean More

John S in the Service Department is Awesome. When my vehicle shut down for whatever reason, John took his time to find out what was wrong. Thanks again vehicle shut down for whatever reason, John took his time to find out what was wrong. Thanks again More

Service writers do not call back. Poor communication between each other..they said they had replaced all brakes under warranty and they ended up doing my rear brakes and they are still squaking. between each other..they said they had replaced all brakes under warranty and they ended up doing my rear brakes and they are still squaking. More

They do not have enough Technicians working there because you have to wait to long to just get an oil change. And the car wash never work. you have to wait to long to just get an oil change. And the car wash never work. More

Great service! Kale a very nice person he explaining everything they worked on. Very nice and curtious and answer all our questions. THANK YOU SO MUCH. everything they worked on. Very nice and curtious and answer all our questions. THANK YOU SO MUCH. More

Muy amable el personal Me atendieron súper rápido Exelente trabajo para todos. Si se preguntan si Regreso por supuesto que Si Exelente trabajo para todos. Si se preguntan si Regreso por supuesto que Si More

Service writer, John S., is always fantastic to work with. Highly recommend the service department. with. Highly recommend the service department. More

Nothing is covered by the warranty they sold me before I left the lot. 2019 Chevy traverse is a lemon. left the lot. 2019 Chevy traverse is a lemon. More

Ever please with service thank u I plan to bring back for service again again thank u good service service again again thank u good service More

I did not receive an update on my car’s status for four days despite calling various times I was never connected with an advisor. When I dropped off my vehicle I was told the diagnostic would be free. I wa days despite calling various times I was never connected with an advisor. When I dropped off my vehicle I was told the diagnostic would be free. I was also told my warranty did not cover the repair but it had covered a previous repair around the same amount of miles. I will not be using gateway Chevrolet in the future so long as I am offered the same advisor. This is my first negative experience. More