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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,022 Reviews

4,022 Reviews of Gateway Chevrolet - Service Center

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November 04, 2021

Very courteous, but limited technicians available, therefore they held my car for over a month while working with my warranty company. More

by jgeorge9913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic and Robert
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November 04, 2021

Estoy muy feliz de tener trocas chevy Silverado y me han dado muy buen servicio y muchas gracias se los agradezco mucho More

by LUISMARIN0819@GMail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La mujer que atiende en servicio para cambios de aceite y otras cosas más
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello LUISMARIN0819@GMail.com,It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 04, 2021

Dealers was convenient and easy. My service advisor was super helpful. In and out in a snap. More

by phillip.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello phillip.lopez, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 03, 2021

Gateways service depart is great!!! Friendly staff, clean, and fast. Great customer service. Highly recommended More

by KRYSTALROSS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello KRYSTALROSS27, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 02, 2021

We didn't get the oil changed. You make appts. and it's a two hour wait. The service guy said they are short handed but yet you make appts. so the customer has to wait longer than usual. We have to drive More

by SANDYLANO13
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle
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Nov 19, 2021 -

Gateway Chevrolet responded

Thank you SANDYLANO13 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

November 02, 2021

Muy buen servicio en poco tiempo gracias Me encanto voy Muy buen servicio en poco tiempo gracias Me encanto voy a regresar en un rato más More

by rosaserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello rosaserrano, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 02, 2021

The lady that received me was rude and seam to be in a hurry, they also told me that my transmission fluid needed to be flushed, but they didn’t know I had already done that not to long ago… they flushed More

by jimenezdanny87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gambino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Gateway Chevrolet responded

Jimenezdanny87, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

November 02, 2021

Money Grubbing dishonest cheating lowlifes, and that's just the managers. The Techs don't seem to be much better. More

by jbmosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some Dude named Lee
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Nov 19, 2021 -

Gateway Chevrolet responded

Thank you jbmosley for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

November 02, 2021

Great job! Enjoy the great customer service and timely response. Efficient and accurate information given per service More

by Dy525595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Nov 12, 2021 -

Gateway Chevrolet responded

Hello Dy525595, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 01, 2021

Cody was great and my car was finished in a timely manner . The place was clean More

by 2mariasflowershop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Nov 04, 2021 -

Gateway Chevrolet responded

Hi 2mariasflowershop, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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