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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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October 22, 2021

Liz has a positive attitude always with a smile very welcoming l look forward to my oil changes More

by zvictoria1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Hi zvictoria1016, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 22, 2021

Great service and communication gave me a discount for the wait over all great experience More

by Jesusblessed10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hello Jesusblessed10, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 21, 2021

Good dealership fast Service Nice Persons I will recommend this dealership to anybody thank you More

by enrique.flores33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hello enrique.flores33, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 21, 2021

Always an amazing experience every time I go in for a car service. Good atmosphere More

by duarte.marco12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Sanchez,
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Hello duarte.marco12, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 21, 2021

DOES NOT CARE ABOUT CUSTOMERS. PROFIT OVER PEOPLE! Rude, no customer service, does not own up to mistakes, blames customer for everything! More

by MRNMRS.VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Cummings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Anne Monroe
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you MRNMRS.VA for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 20, 2021

Very polite and fast on the service way better than midway Chevrolet there the worst thanks gateway More

by SOLOTONY91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Hello SOLOTONY91, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 20, 2021

Staff was terrific and the manager Kelli was so helpful. I Highly recommend the dealership More

by azwashman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Avile
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Hi azwashman, thank you for your kind review; we are happy to pass along your comments to Kelli and the team here at Gateway Chevrolet, INC.! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

October 19, 2021

Last time I visit this dealership.went for a recall and oil change 4 days later came out with oil change only. More

by phxfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sheldon
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Thank you phxfm for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 19, 2021

In these crazy times they still made my first NEW car buying experience outstanding! Thanks! More

by BREEJACQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Bryant Dominguez
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hello BREEJACQUES, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 18, 2021

Refused to evaluate properly the rear diff Jack shaft problem! With a man in the car shifting the Jack shaft jumps car vibrates at wheel speed and clunks shifting from gear to gear. Refused to look at It More

by maval61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim mngr service. John repair tech
Report | Print
Nov 29, 2021 -

Gateway Chevrolet responded

Thank you maval61 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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