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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,998 Reviews

3,998 Reviews of Gateway Chevrolet - Service Center

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October 15, 2021

They didn't do what I asked them to do. No communication on what was wrong and what needed to be fixed. More

by WOODSMKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you WOODSMKM for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 15, 2021

Service was great. Big thank you to John for all his help and kindness. Will definitely be back for future service, More

by LARRYTOMIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bowles
Oct 22, 2021 -

Gateway Chevrolet responded

Hi LARRYTOMIC, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 14, 2021

Service was fast but they offered car wash and didn’t wash it! Also the top of my driver side roof was stained by whom ever did oil change. More

by ISABELVEGA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you ISABELVEGA1 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 13, 2021

No communication at all!! It when in for an oil change and to check for an oil leak on Monday did not get it back till Tuesday after I called 4 times to check on the status. I had to request to speak to a More

by elio1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anne Monroe
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you elio1285 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 13, 2021

Great service, good price,service idvicer always keep me informed. Get free ride home and back to the dealership More

by pepemireles1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Oct 22, 2021 -

Gateway Chevrolet responded

Hello pepemireles1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 13, 2021

Service department is terrible. Worst ever, almost regret buying my truck at this dealership. The receptionist who answers the phone has no clue what she is doing. Nobody called me back for days to give an More

by roblopez1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you roblopez1975 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 13, 2021

Always amazing service! Will always and continue to do service with Gateway and will tell others about it. More

by Chavez, Chris311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 22, 2021 -

Gateway Chevrolet responded

Hello Chavez, Chris311, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. Everyone was very friendly and made the experience enjoyable. They were really fast too! In and out in an hour which was AMAZING! More

by Equinox2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio
Oct 22, 2021 -

Gateway Chevrolet responded

Hello Equinox2020, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. lucio Sanchez was absolutely wonderful and helpful. Overall great experience! Would recommend to family and friends More

by MARITZARUBIO26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LUCIO Sanchez/6632
Oct 22, 2021 -

Gateway Chevrolet responded

Hi MARITZARUBIO26, thank you for your kind review; we are happy to pass along your comments to Lucio and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

I had a way better experience than I did the last time. With some new managers weeding out the bad ones...this place is really turning around! I had a great experience yesterday More

by shebbs815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
Oct 22, 2021 -

Gateway Chevrolet responded

Hi shebbs815, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Wishes, Team Gateway

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