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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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September 30, 2021

Anthony Bridschge was so helpful and helped me get my car in right away. I was so happy by his services More

by Carollovessteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bridschge
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Oct 02, 2021 -

Gateway Chevrolet responded

Hi Carollovessteve, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 30, 2021

Service Department.I Don't see the purpose of scheduling Service Department. I Don't see the purpose of scheduling an appointment if they wont work on my truck until days after. Did not get my confirmation More

by JANGELD150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Bieber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2021

The service was great polite and very professional I would highly recommend this dealer to friends and family thank you ! More

by elrayo72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Oct 02, 2021 -

Gateway Chevrolet responded

Hello elrayo72, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 29, 2021

I scheduled in advance to have my 2019 Chevy Colorado to be served, brakes changed (I was told the last time I had my truck serviced at Gateway, my brakes needed to be changed.) I was informed that my brak More

by KDARINWINGFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John , La Rue Abrams
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September 29, 2021

I brought my fiance 2021 Trailblazer in for service and was very pleased with the work. More

by astrosfan2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in service dept.
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Oct 02, 2021 -

Gateway Chevrolet responded

Hello astrosfan2007, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 29, 2021

Friendly and fast and anwsered all my questions. I would recommend the place for my family and friends More

by evangelinewaquie64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 02, 2021 -

Gateway Chevrolet responded

Hello evangelinewaquie64, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 29, 2021

The vehicle continues to exhibit the issues that it was first taken to the service department for More

by trk75cap
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
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September 29, 2021

They do their very best every time! They take their time and do an amazing job. More

by MATTHEW and JENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio
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Oct 02, 2021 -

Gateway Chevrolet responded

Hello MATTHEW and JENNIFER, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wihses, Team Gateway

September 29, 2021

Techs were nice and service was done quickly and correctly. No upsell happened which was nice too. More

by moose7550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 02, 2021 -

Gateway Chevrolet responded

Hello moose7550, We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 28, 2021

Service was to the point, but they keep confusing what was paid for during the contract and what service is being done. They sell items and their members don't understand it or know how to use it. Maybe I More

by RMASFERRER14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 29, 2021 -

Gateway Chevrolet responded

Thank you RMASFERRER14 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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