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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,027 Reviews

4,027 Reviews of Gateway Chevrolet - Service Center

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October 15, 2021

Couldn’t tell what was done, received a text the next day asking if I needed anything while at the dealer to contact them? More

by kenbuzard0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you kenbuzard0for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 15, 2021

Liz is amazing. She's prompt, great at communication, and gets the job done. Thank you Liz! More

by KRIS.MEDEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz service advisor
Oct 22, 2021 -

Gateway Chevrolet responded

Hi KRIS.MEDEIROS, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 13, 2021

Always amazing service! Will always and continue to do service with Gateway and will tell others about it. More

by Chavez, Chris311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 22, 2021 -

Gateway Chevrolet responded

Hello Chavez, Chris311, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 13, 2021

Great service, good price,service idvicer always keep me informed. Get free ride home and back to the dealership More

by pepemireles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Oct 22, 2021 -

Gateway Chevrolet responded

Hello pepemireles1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 13, 2021

No communication at all!! It when in for an oil change and to check for an oil leak on Monday did not get it back till Tuesday after I called 4 times to check on the status. I had to request to speak to a More

by elio1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anne Monroe
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you elio1285 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 13, 2021

Service department is terrible. Worst ever, almost regret buying my truck at this dealership. The receptionist who answers the phone has no clue what she is doing. Nobody called me back for days to give an More

by roblopez1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you roblopez1975 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 12, 2021

There was great communication with advisor and the work was done in a respectable time frame. More

by JONR52.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thompson
Oct 22, 2021 -

Gateway Chevrolet responded

Hello JONR52.JR, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. Everyone was very friendly and made the experience enjoyable. They were really fast too! In and out in an hour which was AMAZING! More

by Equinox2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio
Oct 22, 2021 -

Gateway Chevrolet responded

Hello Equinox2020, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. lucio Sanchez was absolutely wonderful and helpful. Overall great experience! Would recommend to family and friends More

by MARITZARUBIO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUCIO Sanchez/6632
Oct 22, 2021 -

Gateway Chevrolet responded

Hi MARITZARUBIO26, thank you for your kind review; we are happy to pass along your comments to Lucio and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

I had a way better experience than I did the last time. With some new managers weeding out the bad ones...this place is really turning around! I had a great experience yesterday More

by shebbs815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Oct 22, 2021 -

Gateway Chevrolet responded

Hi shebbs815, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Wishes, Team Gateway

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