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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,031 Reviews

4,031 Reviews of Gateway Chevrolet - Service Center

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October 12, 2021

There was great communication with advisor and the work was done in a respectable time frame. More

by JONR52.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thompson
Oct 22, 2021 -

Gateway Chevrolet responded

Hello JONR52.JR, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. Everyone was very friendly and made the experience enjoyable. They were really fast too! In and out in an hour which was AMAZING! More

by Equinox2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio
Oct 22, 2021 -

Gateway Chevrolet responded

Hello Equinox2020, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

Excellent service. lucio Sanchez was absolutely wonderful and helpful. Overall great experience! Would recommend to family and friends More

by MARITZARUBIO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUCIO Sanchez/6632
Oct 22, 2021 -

Gateway Chevrolet responded

Hi MARITZARUBIO26, thank you for your kind review; we are happy to pass along your comments to Lucio and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 12, 2021

I had a way better experience than I did the last time. With some new managers weeding out the bad ones...this place is really turning around! I had a great experience yesterday More

by shebbs815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Oct 22, 2021 -

Gateway Chevrolet responded

Hi shebbs815, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Wishes, Team Gateway

October 09, 2021

Service Advisor Liz Diaz at Gateway did a good job getting my vehicle taken care of. More

by 1fjvidaure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Dias
Nov 30, 2021 -

Gateway Chevrolet responded

Hi 1fjvidaure, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 08, 2021

Liz did a fantastic job taking care of my car’s needs. She communicated to me everything & made my experience extremely easy! More

by vkarlaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Nov 30, 2021 -

Gateway Chevrolet responded

Hi vkarlaaa, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 08, 2021

I am very pleased with the customer services at the dealership. This is my 2nd van you have repaired for me. It's running great. Thank.you Robert Hernandez's More

by HERMELINDAPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez's
Nov 30, 2021 -

Gateway Chevrolet responded

Hi HERMELINDAPRADO, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 08, 2021

Robert is the best he always gets me in and out in a timely fashion More

by K3FAMILYSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 30, 2021 -

Gateway Chevrolet responded

Hi K3FAMILYSTRONG, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 08, 2021

My 2020 chevy traverse was in the shop awaiting a part and trying to totally figure out issue with vehicle for 3 months. When I finally got the vehicle back it was a mess. I had just washed it after picki More

by jwilleastwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
john sheldon
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you jwilleastwood for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 08, 2021

There are no technician on a Saturday to do a wheel alignment kind of sucks More

by michaelgarcia38.mg
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you michaelgarcia38.mg for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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