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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,027 Reviews

4,027 Reviews of Gateway Chevrolet - Service Center

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October 05, 2021

john Sheldon was very profesional and the service tech did a great job thank you guys very much More

by hernandez301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john sheldon
Oct 22, 2021 -

Gateway Chevrolet responded

Hi hernandez301, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 05, 2021

Lucio was very helpful when it came to me getting me vehicle serviced. Very much appreciated. More

by ericka8091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Sanchez
Nov 30, 2021 -

Gateway Chevrolet responded

Hi ericka8091, thank you for your kind review; we are happy to pass along your comments to Lucio and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 05, 2021

My first visit to Gateway, having moved to Arizona from Arkansas. The experience was fast, easy and an enjoyable experience. The gentleman that helped me was very nice, helpful and knowledgeable about the More

by nona0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Sanchez, Service Department
Nov 30, 2021 -

Gateway Chevrolet responded

Hello nona0, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 04, 2021

Transparency from Cody on the length of time for my oil change. Everyone was very helpful and polite. More

by SASSYGMA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 30, 2021 -

Gateway Chevrolet responded

Hi SASSYGMA64, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 04, 2021

Alejandra was professional and pleasant. She explained to me the process of the service. I felt confident leaving my car in good hands. The only 2 issues I had is that I believe my car wasn’t watched as I ha More

by y.jim10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Nov 30, 2021 -

Gateway Chevrolet responded

Hi y.jim10, thank you for your kind review; we are happy to pass along your comments to Alejandra and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 04, 2021

This dealership is the worst I've ever been to. I have bought a new vehicle every 2 to 3 years for 20 years and this has been the worst experience yet. I want to return the truck I purchased. I have been More

by celson404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales person, finance person, parts person and service
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you celson404 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 250-3357 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 04, 2021

I had to wait over 3 hours for my oil change, and I had an appointment. More

by tonyledaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Shelton
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you tonyledaz for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 03, 2021

People were very friendly. Customer service was excellent. I would recommend Gateway Chevrolet to others. More

by AROCINDY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bowles
Nov 30, 2021 -

Gateway Chevrolet responded

AROCINDY70, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 03, 2021

Excelente servicio muyy recomendable y el personal muy amable y se resolvio todas las dudas More

by edporras08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra cruz
Nov 30, 2021 -

Gateway Chevrolet responded

edporras08, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 01, 2021

By far the WORST service center I've been too. Multiple times I've experienced just plan terrible service and management can careless to address issues. Can go on and on but nothing will change here, I wis More

by mannyohton21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Thaler
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you mannyohton21 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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