Gateway Chevrolet - Service Center

I took a couple days for me to get an appointment. Which I didn’t want to drive my car because the check engine light was on. Then they said it would take about 2 days to diagnose the problem so I asked for I didn’t want to drive my car because the check engine light was on. Then they said it would take about 2 days to diagnose the problem so I asked for a loaner but they said I might have to pay out of pocket since it was before it was dignosed. I called in the second day and they havant got to it so they finally gave me a rental. Then I got sent to the wrong rental spot and had to wait an hour for a car. I had the car for about a day and then they called me and said the car was ready. They did fix the problem and it’s been good since so that was good. More

Liz in Service is AMAZING! She is on top of getting my truck fixed and communicates well and shows that she cares about how I feel and what I am going through. She is compassionate and professional! truck fixed and communicates well and shows that she cares about how I feel and what I am going through. She is compassionate and professional! More

Gateway Chevrolet is the best Chevy store in the entire World by far no doubt World by far no doubt More

Very pleased with how quickly the oil change was done. Highly recommend John Sheldon and the Gateway Team. Highly recommend John Sheldon and the Gateway Team. More

Great customer service, as always. Vehicle done in time promised. And Lyft offered so I didn’t have to wait 4 hours! Much appreciated! promised. And Lyft offered so I didn’t have to wait 4 hours! Much appreciated! More

Excellent service attention Costomer service information Excellent service attention Costomer service information excellent help super recomendado Todos muy amables Estoy lista para otro carro Excellent service attention Costomer service information excellent help super recomendado Todos muy amables Estoy lista para otro carro More

Overall, the team was helpful, but I feel that communication could have been more frequent in relation to where they were at with my car while it was being serviced. communication could have been more frequent in relation to where they were at with my car while it was being serviced. More

Quick, friendly, and easy. That sums up my experience every time I have gone to gateway Chevy every time I have gone to gateway Chevy More

I dropped my vehicle off for an 8:20AM appointment for a recall. When I made my appointment, I was told it should take a few hours. My truck was there 9 hours. When I asked Cody for an update at 2:30, he to recall. When I made my appointment, I was told it should take a few hours. My truck was there 9 hours. When I asked Cody for an update at 2:30, he told me that an appointment wasn't actually an appointment and my truck hadn't been put on a bay yet. I picked my truck up after hours and there is a giant crack in my dash that no one mentioned. You can't miss it, so they absolutely knew they did it. Awful derive, awful communication. More

Very pleased wit the service. Defenitly be back... Thank you .. Will recommended to more peoole you .. Will recommended to more peoole More