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Gateway Chevrolet - Service Center
Avondale, AZ
3,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,990 Reviews of Gateway Chevrolet - Service Center
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September 08, 2021
Convenient, comfortable location. My service writer was very friendly, knowledgeable & helpful. Liz answered all my questions. The work was completed sooner than promised which was great. very friendly, knowledgeable & helpful. Liz answered all my questions. The work was completed sooner than promised which was great. More
by L_sergent
Verified CustomerEmployees Worked With
Liz service
September 08, 2021
Service was great, they installed spray in bedliner and decals and informed me on how to use different options on truck, remote start, tailgate etc., thank you Liz!😁 decals and informed me on how to use different options on truck, remote start, tailgate etc., thank you Liz!😁 More
by theresaholland
Employees Worked With
Jered Bryant
September 06, 2021
Very nice & cooperative. Provide you with the help and guidance you need. I’m very satisfied with their work & attitude. Doing great. Thanks a lot guidance you need. I’m very satisfied with their work & attitude. Doing great. Thanks a lot More
by Sunbal Iqbal
Employees Worked With
Jasmine
September 06, 2021
Completely disappointed! I had an appointment for an oil change and detail. I dropped off my vehicle at 820AM and was told that my vehicle would be ready around 5PM. I scheduled my entire day around that ti change and detail. I dropped off my vehicle at 820AM and was told that my vehicle would be ready around 5PM. I scheduled my entire day around that time frame. I got notified around 4PM that my vehicle wouldn't be ready until the following day because the detail department was short staff and was running behind. So I asked for a rental and immediately I was told my vehicle could be picked up before 5 PM, without my detail and we would have to reschedule the detail. My truck was at your dealership the entire day and only got an oil change, when I could have picked it up much earlier in the day. This day was a huge inconvenience and not happy at all! More
by liferacosta
Employees Worked With
Service department
September 06, 2021
My first service appointment at Gateway was great and my service rep Cody was very personable and kept me informed. They have a Quality service department that I will be using again for all my service need service rep Cody was very personable and kept me informed. They have a Quality service department that I will be using again for all my service needs. More
by kayerhoads
Employees Worked With
Cody
September 03, 2021
Robert in service was great got my truck fixed in a timely manner and was very professional as well as made sure I had a ride home while my truck was being worked on timely manner and was very professional as well as made sure I had a ride home while my truck was being worked on More
by ibarra.damian
Employees Worked With
Robert Hernandez
September 03, 2021
Kyle was pleasant and professional during the servicing of my vehicle. Also, unlike previous times, I did not have a long wait time. Communication was great. of my vehicle. Also, unlike previous times, I did not have a long wait time. Communication was great. More
by ANGELA
Employees Worked With
Kyle
September 02, 2021
I would give Zero stars if I could. Derek Jones a tech at Gateway diagnosed my car needed a $10,000 engine in my corvette and lied about doing a compression test. My car only had 1 cracked spark plug. I woul Gateway diagnosed my car needed a $10,000 engine in my corvette and lied about doing a compression test. My car only had 1 cracked spark plug. I would never take any of my vehicles here. Derek Jones should be released as a tech and given a different job. More
by floreskaden
Employees Worked With
Derrick Jones and service writer John
