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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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July 15, 2021

Making an appointment online was fast and easy. My appointment time was easy to set up and I was treated respectfully. I would recommend this service to others! More

by amber8105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Services
Jul 23, 2021 -

Gateway Chevrolet responded

Hello amber8105, We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 15, 2021

Lack of customer service and care for its customers, took my car in for the first time to this dealer and probably the last time. This was the first time ive ever left my car and had it looking worse when i More

by RAMIRO_RODRIGUEZ300
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
July 15, 2021

The service was great but the price of the battery was a little high. I was use to spending less than $100.00 for a new battery that included installation... More

by EMVALENCIA1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Jul 23, 2021 -

Gateway Chevrolet responded

Hello EMVALENCIA1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 15, 2021

No knowledge when asked about car service and more information was not given associate was clueless for what he was doing to our truck disappointing More

by gmar087
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know names
July 15, 2021

The service attendants were very friendly. I had to leave my vehicle overnight. This was not planned on. I had to rearrange my work schedule because I did not have my vehicle. A loaner vehicle was not avai More

by broadwaytyrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Jul 23, 2021 -

Gateway Chevrolet responded

Hello broadwaytyrell,We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gateway Chevrolet, INC.! Thank you again for taking the time to let us know how we did. We hope you have a great day! Best Wishes, Team Gateway

July 15, 2021

Promise to wash our car after service but didn’t also the service agent seemed like he didn’t want to be helpful very short More

by EARLBH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
July 15, 2021

Evert took care of us even though we had some issues in the beginning! Good customer service and we were given vehicle to drive as well! More

by ritalister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert , Jeremy Thompson
Jul 23, 2021 -

Gateway Chevrolet responded

Thank you ritalister, for your kind review; we are happy to pass along your comments to Evert and the team here at Gateway Chevrolet, INC.! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Best Wishes, Team Gateway

July 14, 2021

Fast, easy and courteous is what you get. Everyone I encountered was amazing and Howard was very informative which was fantastic to have honesty. Thank you very much Howard your the best!! More

by glmartin08.07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Thaler
Jul 23, 2021 -

Gateway Chevrolet responded

Hi glmartin08.07, thank you for your kind review; we are happy to pass along your comments to Howard and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 14, 2021

A 7 AM appointment should be a 7 AM appointment not one that doesn’t even get pulled inside until after 8:30 in the morning. A total of 2 hours and 20 minutes for an oil change is not a reasonable amount o More

by popsinphx52
Recommend Dealer
No
Employees Worked With
Service
July 14, 2021

All was fine, except we had been promised a tank of gas because of constant trips to get floor mats IGNORED BY ALL,even with test More

by azgrannyrose10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alexandria
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