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Gateway Chevrolet - Service Center
Avondale, AZ
3,992 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,992 Reviews of Gateway Chevrolet - Service Center
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Verified Customer
July 10, 2021
Bad service. scheduled appointment that took 4 days for availability. Service tech took my brand new work truck and gave no information to me that day that they would be keeping my truck overnight. I calle availability. Service tech took my brand new work truck and gave no information to me that day that they would be keeping my truck overnight. I called him that afternoon amd was no able to get a hold of him. He did call me back the following morning just to say sorry there are 25 vehicles in front of you and I'm not sure when we can take care of it. Again I had just purchased this 2021 Silverado 2500 truck with service bed and the truck only had 600 miles before engine light came on. I will not be taking my vehicle back to this location. More
by jpyle1
Employees Worked With
Hernandez in service
July 10, 2021
John is a great listener. Gives great customer service. Listen to problem and has a positive attitude. He works to give customer satisfaction. I would recommend his department for service. Listen to problem and has a positive attitude. He works to give customer satisfaction. I would recommend his department for service. More
by Anthony W. Herrera
Employees Worked With
John sheldon
July 09, 2021
John got my car taken care of in a reasonable amount of time. I have been coming here since I bought my car to have maintenance or in this case a repair and the service is always great. time. I have been coming here since I bought my car to have maintenance or in this case a repair and the service is always great. More
by Adrienne
Employees Worked With
John Sheldon
July 08, 2021
Everything from making the appointment to having the work completed was all a great experience. All was efficient & excellent service. Alejanda was excellent. I was even given a free car wash whic work completed was all a great experience. All was efficient & excellent service. Alejanda was excellent. I was even given a free car wash which was so nice. Thank you More
by prose3254
Employees Worked With
Alejandra
July 08, 2021
My brand new truck has a light on since April and we got it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onst it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onstar when the light goes on. More
by MAURSACHE
Employees Worked With
Service
July 08, 2021
My service advisor was very professional and informative. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. More
by ZEPEDAIGNACIO
Employees Worked With
July 07, 2021
I usually have no bad review for Gateway except my last experience was not a good one. My car was taken in to replace a tire but came back leaking oil(didn’t know at the time). I was told after I complaine experience was not a good one. My car was taken in to replace a tire but came back leaking oil(didn’t know at the time). I was told after I complained that an oil change was mistakenly done and oil cap not replaced causing oil to splatter everywhere on engine while driving. Took the car back they cleaned up and replaced oil, replaced oil cap but still did NOT top off all fluids. I am NOT pleased. More
by FM
Employees Worked With
Alejandra , Enrique Velazquez
July 07, 2021
Always friendly and professional. Kyle is great always takes time to answer my questions and or concerns . The wait time is usually what they tell you. takes time to answer my questions and or concerns . The wait time is usually what they tell you. More
by jaytplus4
Employees Worked With
Kyle
July 07, 2021
very friendly workers, they do an amazing work at their job and very highly recommended to everyone they make sure everything is correct and good before releasing car to you job and very highly recommended to everyone they make sure everything is correct and good before releasing car to you More
by gabbydelgado786
Employees Worked With
Alejandra
