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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,032 Reviews

4,032 Reviews of Gateway Chevrolet - Service Center

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July 07, 2021

Terrible service. Spent 8 hours waiting to fix my truck. It wasn't fixed. Wanted new tires, but I will get them at another place. More

by VERNA_PARKER22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Never received new a person I saw
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July 06, 2021

John Sheldon is always great to work with-he always takes the time to answer my questions and always stays in contact with me while my vehicle is in service. More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hi Natalie, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 04, 2021

The people are nice, the service is good, I am very happy. My receptical for the phone had stopped, I figured it was probably a fuse, but the entire system needed to be changed. More

by msellars55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, I think. He is the first office as you go into the bays.
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Jul 13, 2021 -

Gateway Chevrolet responded

Hello msellars55, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 04, 2021

They didn't have any transmission fluid And they never call me back and I'm still without my transmissional flush This is twice that mess up on service department More

by mexredneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember name
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July 03, 2021

Liz was great about keeping me updated on my car's service status and cost. She is the best. More

by jeffr85392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz (service dept)
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hi jeffr85392, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We look forward to your next visit! Take care! Best Wishes, Team Gateway

July 03, 2021

Robert is always a pleasure to work with and always make sure everything that is needed gets done in one visit. Never any hassles!!! Awesome More

by JBELTRAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hi JBELTRAN01, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 02, 2021

Always efficient and thorough with our service. All employees very courteous. More

by lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in service department
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hi lynn, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, INC.. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 01, 2021

It was super easy and didnt take long, only took about 2 hours for a full service! More

by haileighjohnson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio
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July 01, 2021

I always have the greatest service at Gateway! I have been going there for years because I trust them and always feel valued. I highly recommend. More

by CHRISTINE_LORELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelton
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hello CHRISTINE_LORELLO, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gateway Chevrolet, INC.! Best Wishes, Team Gateway

July 01, 2021

Bought my 2018 Camaro SS from you..love my car..John Sheldon is amazing as my service representative..have had him many years..always the best service and professionalism More

by WITCHIEPOO58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Tim Lemont
Report | Print
Jul 13, 2021 -

Gateway Chevrolet responded

Hi WITCHIEPOO58, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We hope to see you soon! Best Wishes, Team Gateway

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