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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,031 Reviews

4,031 Reviews of Gateway Chevrolet - Service Center

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June 29, 2021

My service advisor did not listen to me, I will be requesting someone else next time More

by katerenabelser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
June 29, 2021

Zach was really helpful he explained everything they were going to do to the truck really happy with you guys the service i would recomend your dealership to my friends More

by HECTOR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sack
June 29, 2021

Worst service ever took my truck for service truck was full of fingerprints to top it off oil fingerprints wasn’t even cleaned and it was returned to me that way after taking it to go get washed and clean More

by carrilloaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandra from service
June 25, 2021

They always do a great job. I haven’t had any problems. More

by asamarripa17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Velazquez
Jun 25, 2021 -

Gateway Chevrolet responded

Hello asamarripa17, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 25, 2021

Kelli went above and beyond to make sure my vehicle was perfect. My previous service was not acceptable. Thanks to Kelli, I will be a returning customer. More

by dean23s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Meusel
Jun 25, 2021 -

Gateway Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! Thank you dean23s for your kind review; we are happy to pass along your comments to Kelli and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 25, 2021

Robert Hernandez ALWAYS takes care of me and my Chevy. More

by rodrigo.deleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
June 25, 2021

My experience was wonderful since the moment I got there they were very kind and helpful. We talked about the vehicle problem and the time it would take to complete. I was in and out in no time. They comple More

by Eric Delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name in service
Jun 25, 2021 -

Gateway Chevrolet responded

Hello Eric, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 25, 2021

Spent 2 and a half hours on a 10 minute job More

by KOREYJOHNSON1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz didn't even know why I was there
June 25, 2021

Very helpful getting the window tint and bed liner taken care of on the same visit. More

by dcurtis71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Jun 25, 2021 -

Gateway Chevrolet responded

Hello dcurtis71, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 24, 2021

Bad service were been there 2 times for the same reason light on about the tires and they said (Lucio) with the time it is going to desapear but it doesn’t happen who do I have to call to fix that? More

by ceciliaramos697
Recommend Dealer
No
Employees Worked With
Service dept
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