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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,029 Reviews

4,029 Reviews of Gateway Chevrolet - Service Center

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June 16, 2021

I was offered a courtesy wash but the my vehicle was not washed when I picked it up. I had to leave for an appointment so I could not go in and give feedback. More

by BCORONEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
June 15, 2021

Great service. Friendly staff. Work was done well and in a timely manner. Service advisor communicated clearly and made us aware of charges and suggestions upfront. Will definitely return. More

by plasticbumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 23, 2021 -

Gateway Chevrolet responded

Hello plasticbumper, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 15, 2021

Excellent customer service and good timing on promised time on when vehicle would be ready. Service advisor is always nice, kind,courteous and very friendly. More

by CECESR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Jun 16, 2021 -

Gateway Chevrolet responded

Hello CECESR, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

June 15, 2021

The area was open for wait and cool and I spoke to one of the salesmen and gained knowledge however the wait was 4 hours for just an oil change and I was told it was going to be no longer then an hour and a More

by MarissaMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
Jun 21, 2021 -

Gateway Chevrolet responded

MarissaMiller We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All The Best, Team Gateway

June 11, 2021

Service is always great to work with, fast and friendly. I was informed the moment my vehicle was ready for pickup. It was clean and ready to go. More

by DABOOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Gateway Chevrolet responded

Hello DABOOKER, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 10, 2021

Although I’m not presently a resident of Arizona, I visit frequently and always have confidence and trust in the service provided for my vehicles at Gateway Chevrolet no matter what make my vehicles are. More

by THERESA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Gateway Chevrolet responded

Hello THERESA16, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 09, 2021

Always take my vehicles to Gateway Chevrolet. Robert has always been very good as a service advisor. I have always dealt with him, and will continue to see him when I need work on my vehicles. More

by Don C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Jun 09, 2021 -

Gateway Chevrolet responded

Hi Don C, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 09, 2021

Went in because of bad battery and the service department completed the work in timely manner and I was back on the road within an hour. More

by ChevyImpala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 14, 2021 -

Gateway Chevrolet responded

Hello ChevyImpala, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 09, 2021

Worst service I've ever had my car never had any battery issues. I won't be coming back for any of my vehicles ever. More

by karla2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Thompson
June 08, 2021

Dominic was amazing. A little frustrated with how long it took them to take care of a very simple problem but overall they were amazing!!! More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Jun 09, 2021 -

Gateway Chevrolet responded

Hi lisa@davesdrilling.com, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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