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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,027 Reviews

4,027 Reviews of Gateway Chevrolet - Service Center

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June 07, 2021

Excelente lugar lo recomendaría a amigos y familia 100% execelente servicio la jente muy amable y amigable los precios son los más bajos en el mercado More

by NEIDINVALDEZ99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : María , Enrique Velazquez, Jeremy Thompson, Alex Aguirre
Jun 09, 2021 -

Gateway Chevrolet responded

Hello NEIDINVALDEZ99, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 06, 2021

always a pleasure..they address my concerns,no matter how big or small.this time it was for a nail i picked up in the front tire...they gave my impala a once-over while i was there, in prepartion for the AZ More

by ITSMEBECKYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert hernandez and corina
Jun 09, 2021 -

Gateway Chevrolet responded

Hello ITSMEBECKYG, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 06, 2021

Did not keep their word. I took my car in for oil change, car wash, and to have dash looked. The oil was changed, the car was dirtier when I picked it up, and I was told to come back during the week to have More

by shalena165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No listed
Jun 23, 2021 -

Gateway Chevrolet responded

Thank you shalena165 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 05, 2021

The only reason i go there its because i payed already for the service when i bought my vehicle, every time they do a half job and getting worst in the experience i had with them, maybe other people had b More

by evolution920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No necessary start fresh next service or you look on paperwork
Jun 23, 2021 -

Gateway Chevrolet responded

Thank you evolution920, for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

Jun 24, 2021 -

evolution920 responded

All i want is the service that i payed for nothing more nothing less, next time i go for that service ill be the same as before like if its my first time going, and no i dont want a free oil change and a hat or pen for my inconvenience, if when i payed wasn’t a good experience im expecting nothing more when its free, once i finish with my services our business is done Thanks

June 03, 2021

I worked with service and they had my vehicle ALL day, and they only completed half pf my service. I probably won’t ever use them again, because at the end of the day the asked me to keep my car an additi More

by ddstorey88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 23, 2021 -

Gateway Chevrolet responded

Thank you ddstorey88 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

June 03, 2021

I scheduled an appointment but when i got there they told me it was going to take 4 to 5 hours for them JUST to look at my car. Then, why they make appointment if they are not going to respect the time assi More

by mariaelenaburse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Castel de Oro
June 02, 2021

Excellent service except that during my first service they offered a car wash that I accepted , but they returned my car without being my car washed More

by cesar.busani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton and Alejandra
Jun 04, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 02, 2021

They worker me in that day and took care of everything quickly. Zach is great. I really appreciate gateway Chevrolet and all that they do. More

by joebwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 04, 2021 -

Gateway Chevrolet responded

Hi joebwest, thank you for your kind review; we are happy to pass along your comments to Zach and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 01, 2021

Service on the car was done in a timely manner. The called and let me know what else the car needed to have done and if I wanted it taken care of at the time. More

by monijmnez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
June 01, 2021

Once the issue was determined, then things started to go smoother. Car came back with scuffs. A vacuum and wash would've been nice considering my car was there over a week and had extensive work done. Lots More

by tdoner4008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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