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Gateway Chevrolet - Service Center
Avondale, AZ
4,027 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,027 Reviews of Gateway Chevrolet - Service Center
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May 21, 2021
Quick and easy check-in and check-out. Car was ready when promised. No pressure, no up-selling. Service advisor, John, is friendly and knowledgeable. promised. No pressure, no up-selling. Service advisor, John, is friendly and knowledgeable. More
by sdennett110
Verified CustomerEmployees Worked With
John
May 21, 2021
Always have a great experience! Robert from service always does an amazing job on getting things done when I take my vehicles for service, won’t be going back to Yates in Goodyear anymore. always does an amazing job on getting things done when I take my vehicles for service, won’t be going back to Yates in Goodyear anymore. More
by SMARTINEZ.AZ20
Employees Worked With
Robert
May 21, 2021
Dk why my repairs are so frequent and end up spending $300-$500 or more each visit. Maybe overcharging me? Maybe parts installed but really needed? $300-$500 or more each visit. Maybe overcharging me? Maybe parts installed but really needed? More
by HERLINDAV1
Employees Worked With
Robert Hernandez
May 20, 2021
Poor customer service. Was not offered a vehicle car wash. Website does not inform clients of wait times when scheduling. I was arrived early for my 0720 appointment to be greeted at 0727 by my “service wash. Website does not inform clients of wait times when scheduling. I was arrived early for my 0720 appointment to be greeted at 0727 by my “service advisor” who did not even introduce herself. Spoken to poorly. Advised at minimum wait time would be 1.5 hours, but could be anytime throughout the day until 6pm. Service advisor walked away and did not provide me with instructions or ever tell me where to go. I was left sitting in my vehicle. Was not followed up by with my “service advisor,” but rather someone else in the service department. Walked to my vehicle by Liz (who was great and friendly), only to be told that my car was not washed. Liz informed me that I should have been asked if I wanted a wash, I was not asked or offered. I have never experienced such poor customer service. This was my vehicles first oil change since purchase at this location. I am beyond disappointed with the quality of service and experience I received. I would not recommend this place to anyone moving forward. More
by Katherine
Employees Worked With
Alejandra in Service
May 19, 2021
Great customer service!! thank you for your promptness!!!Great attention to client!! Conveniently drive thru!! Good attention!! drive thru in good condition!! good job!!!Great promptness!!!Great attention to client!! Conveniently drive thru!! Good attention!! drive thru in good condition!! good job!!!Great More
by camari21
Employees Worked With
Do not remember name but she was great!!
May 19, 2021
Truck was in for a oil change and the many recalls. in and out as promised. Zach is great, he has been my service provider since I bought the truck. and out as promised. Zach is great, he has been my service provider since I bought the truck. More
by MKEAGLIN
Employees Worked With
Zach
May 18, 2021
Great professionalism and expedited service with a friendly atmosphere! I highly recommend Gateway Chevrolet to anyone looking to purchase a new or used vehicle and/or service needs friendly atmosphere! I highly recommend Gateway Chevrolet to anyone looking to purchase a new or used vehicle and/or service needs More
by bpatodd
Employees Worked With
Tony Castel de Oro
May 18, 2021
Had a great experience with gate way salesman was very helpful and fast got me out of there quick happy to say will be doing more business there helpful and fast got me out of there quick happy to say will be doing more business there More
by Salcedohoracio66
Employees Worked With
Michael Martino
