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Ken Garff Gateway Chevrolet - Service Center

Avondale, AZ

4.2
4,200 Reviews

4,200 Reviews of Ken Garff Gateway Chevrolet - Service Center

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September 15, 2025

Absolutely loved my experience at Ken Garff Gateway Chevrolet, my service advisor kept me informed and provided great customer service. More

by Eduardo Lumbreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Castro
September 15, 2025

Great service - confident! Love my service advisor!!! Will use again! Thank you for taking care of me!!! More

by gr_dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
September 15, 2025

Everyone in the service center is always so nice. The service I received was actually done faster then when they said it would be done! More

by junies_babygirl623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Service Department
September 15, 2025

Very friendly knowledgeable got me out in a timely manner Has very good people skills More

by Vtruck57
Recommend Dealer
Yes
Employees Worked With
Don't remember, maybe Darren
September 14, 2025

My car was at the dealership for about 10 days, a whole week without being worked on. Once they started it was fix quick. The fact that you have no cars to loan it's not good. That's what upset me MOST. More

by ahern8461
Recommend Dealer
Yes
September 13, 2025

Purchased a new vehicle and within a month there is a faulty part. Still has not been resolved. Not happy at all. More

by ruthtony2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erasmo "Razz" Quirino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ruir
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

My husband and I have been a customer since 2003 And like the service departments work and it seems to have very limited personnel turnover. I am remembered and have received very good advice when nee More

by gailbogart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department especially the Sheldon’s and ?Coleen? Service greeter
September 13, 2025

Great customer service make sure to ask questions and offer any advice that may require special attention and work out something with you More

by d.randles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mills
September 12, 2025

I have been dealing with Liz Diaz at this dealership. I can not say enough good things about her. Full of positive results met with a smile. Thank you Liz!! More

by RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Diaz, service advisor
September 12, 2025

Chose a service advisor and they gave a completely different one and they did not wash my vehicle. More

by jwhite0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one here!!
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