Gateway Chevrolet - Service Center

I scheduled routine service on my Chevrolet Traverse. I was promptly met at the service entrance. Told them I had an appointment to have routine service done on my vehicle. They were very busy but had ever was promptly met at the service entrance. Told them I had an appointment to have routine service done on my vehicle. They were very busy but had everything completed in a timely manner. More

Ale jansra explained a couple of things to me that I was in need of learning regarding the vehicle that had not been explained to me. She didn’t rush through and made sure I understood how things were to w in need of learning regarding the vehicle that had not been explained to me. She didn’t rush through and made sure I understood how things were to work. Very please r person to work with. More

Went in for a walk in oil change was fast in and out . The car wash was already closed but still a very excellent experience The car wash was already closed but still a very excellent experience More

I received an oil change and multi point inspection. There was no paperwork handed back or paperwork via email. They did not inform me of any issues of my truck of which the blades are bad, it needs new There was no paperwork handed back or paperwork via email. They did not inform me of any issues of my truck of which the blades are bad, it needs new tires and alignment. They stated it was good to go with NO multi point inspection like they stated. Never going back More

Had a horrible experience with the service dept, but the follow up care was great. Days after I received my truck back I received a call to see how my experience was and just them hearing me out and apologi follow up care was great. Days after I received my truck back I received a call to see how my experience was and just them hearing me out and apologizing was great. More

Phenomenal service and attentiveness to my needs. Robert kept me apprised of the progress of repair and the team for a loaner were great. Keep it up kept me apprised of the progress of repair and the team for a loaner were great. Keep it up More

The service department is the only reason I take my vehicle here. John Sheldon and Mike Moreno are the best. Always friendly and get the job done every time. vehicle here. John Sheldon and Mike Moreno are the best. Always friendly and get the job done every time. More

Kyle was super nice and presented great customer service! This is why I always choose chevy dealership for service! Thank you for such great quality! This is why I always choose chevy dealership for service! Thank you for such great quality! More