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Gateway Chevrolet - Service Center
Avondale, AZ
4,029 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,029 Reviews of Gateway Chevrolet - Service Center
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May 14, 2021
I am very satisfied with the level of expertise and the professional attitude of all within the dealership. Very happy with all of my service experiences! professional attitude of all within the dealership. Very happy with all of my service experiences! More
by robertgss3
Verified CustomerEmployees Worked With
May 14, 2021
Kyle was super nice and presented great customer service! This is why I always choose chevy dealership for service! Thank you for such great quality! This is why I always choose chevy dealership for service! Thank you for such great quality! More
by kndramrie
Employees Worked With
Kyle
May 13, 2021
Robert Hernandez took care of my 2020 Suburban overheating transmission issue. He was very good and kept me informed on the progress of the work. Even my son always ask for Robert whenever he sche overheating transmission issue. He was very good and kept me informed on the progress of the work. Even my son always ask for Robert whenever he schedules his 2019 Silverado for service. More
by ERNIE6
Employees Worked With
Robert Hernandez
May 12, 2021
Terrible. Unprofessional. negligent. Untrained. inefficient. Careless. Disrespectful. Inexperienced. Uneducated. Senseless. Useless. Distressing. Inadequate. Lousy. Atrocious. Substandard. Poor ex inefficient. Careless. Disrespectful. Inexperienced. Uneducated. Senseless. Useless. Distressing. Inadequate. Lousy. Atrocious. Substandard. Poor excuse for a service manager & a service advisor More
by chavez92990
Employees Worked With
John Sheldon, David Sanchez
May 12, 2021
service Writer Robert i the best I have encountered in 50 years of car ownership. on each service visit I feel like a VIP. Great person with a customer oriented desire for perfect serve experience years of car ownership. on each service visit I feel like a VIP. Great person with a customer oriented desire for perfect serve experience More
by GDWHIT
Employees Worked With
Robert
May 12, 2021
it was very convenient to make the appointment online. Robert Hernandez took my vehicle and let me know when I could pick it up. Every part of the transaction was easy and convenient. Robert Hernandez took my vehicle and let me know when I could pick it up. Every part of the transaction was easy and convenient. More
by jeannie_neff
Employees Worked With
May 12, 2021
Quick, easy, and service with a smile. What more can you expect? I'm not from the area, and my vehicle needed servicing in which they were able to schedule me in and get me back on the road. Thanks! expect? I'm not from the area, and my vehicle needed servicing in which they were able to schedule me in and get me back on the road. Thanks! More
by DARREN
Employees Worked With
Service Dept. - Robert Hernandez
May 12, 2021
Poor Service. This is the second time I brought my vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then had to wait for them to re do the service. I didn’t learn my lesson so I gave them another chance and brought it back for a second time for transmission fluid exchange oil change and tire rotation. turns out they charged me but didn’t rotate my tires, and who knows if they changed the transmission fluid or oil. Yulissa at the front desk has the most horrible attitude. She is the wrong person to be at the front counter. I asked her long it would be until My loaner would be ready, she snapped her head at me and said it will be ready when I call you. Needless to say, fool me twice and I go to another Chevy dealer who holds to a higher service standard. More
by kellyjaviles
Employees Worked With
Yulissa
May 11, 2021
Good experience. I must commend my Service Representative Robert Hernandez. He kept me updated on my vehicles status. He is the Best Service Rep I have ever been assigned to me at the dealership. He genuinel Robert Hernandez. He kept me updated on my vehicles status. He is the Best Service Rep I have ever been assigned to me at the dealership. He genuinely cares about his customers. He is the main reason I continue to take my business to your dealership for service or to purchase other vehicles. More
by BRIAN
Employees Worked With
Robert Hernandez
