Gateway Chevrolet - Service Center

Phenomenal service and attentiveness to my needs. Robert kept me apprised of the progress of repair and the team for a loaner were great. Keep it up kept me apprised of the progress of repair and the team for a loaner were great. Keep it up More

The service department is the only reason I take my vehicle here. John Sheldon and Mike Moreno are the best. Always friendly and get the job done every time. vehicle here. John Sheldon and Mike Moreno are the best. Always friendly and get the job done every time. More

Kyle was super nice and presented great customer service! This is why I always choose chevy dealership for service! Thank you for such great quality! This is why I always choose chevy dealership for service! Thank you for such great quality! More

Very disappointed...dropped off my malibu at 9:00 for an oil change and didnt get a call til 4:45. NEVER EVEN WASHED IT oil change and didnt get a call til 4:45. NEVER EVEN WASHED IT More

Robert Hernandez took care of my 2020 Suburban overheating transmission issue. He was very good and kept me informed on the progress of the work. Even my son always ask for Robert whenever he sche overheating transmission issue. He was very good and kept me informed on the progress of the work. Even my son always ask for Robert whenever he schedules his 2019 Silverado for service. More

Poor Service. This is the second time I brought my vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then had to wait for them to re do the service. I didn’t learn my lesson so I gave them another chance and brought it back for a second time for transmission fluid exchange oil change and tire rotation. turns out they charged me but didn’t rotate my tires, and who knows if they changed the transmission fluid or oil. Yulissa at the front desk has the most horrible attitude. She is the wrong person to be at the front counter. I asked her long it would be until My loaner would be ready, she snapped her head at me and said it will be ready when I call you. Needless to say, fool me twice and I go to another Chevy dealer who holds to a higher service standard. More

service Writer Robert i the best I have encountered in 50 years of car ownership. on each service visit I feel like a VIP. Great person with a customer oriented desire for perfect serve experience years of car ownership. on each service visit I feel like a VIP. Great person with a customer oriented desire for perfect serve experience More