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Gateway Chevrolet - Service Center
Avondale, AZ
4,029 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,029 Reviews of Gateway Chevrolet - Service Center
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May 07, 2021
Prompt service. Was greeted by polite and friendly staff. Service was done sooner than estimated with zero issues. Total cost for service was zero. The service and parts departments at Gateway are unmatched. Service was done sooner than estimated with zero issues. Total cost for service was zero. The service and parts departments at Gateway are unmatched. I have zero use for the sales department. More
by mjcorkill
Verified CustomerEmployees Worked With
I am not sure. This app does not allow access to service department employees
May 05, 2021
Zach is always great when I go in for my Routine Oil changes! If anything is going to take longer than expected, they provide a Lyft ride home and back! I love that since I do have a daughter and being changes! If anything is going to take longer than expected, they provide a Lyft ride home and back! I love that since I do have a daughter and being at a dealership with a child is not fun. But some of the ladies around are always making you feel unwelcome with bad attitudes. Maybe Customer Service is not for them. Other than that everything is great that's why i'm giving 5 stars! More
by jennifer0893
Employees Worked With
Zachary Sheldon
May 05, 2021
Expected to wait for at least two to three hours but was done less then two why should I have to do 25 words? Should not make someone. Just my thoughts 🙂 done less then two why should I have to do 25 words? Should not make someone. Just my thoughts 🙂 More
by pgs6500
Employees Worked With
Don’t know
May 05, 2021
My Service writer Mark Hernandez was very rude to my wife during her last visit to the dealership. I had to contact his supervisor David to resolve the issue. Turns out David was also giving me signs of bein during her last visit to the dealership. I had to contact his supervisor David to resolve the issue. Turns out David was also giving me signs of being unprofessional. I ended up taking my vehicle to another shop for a second opinion. More
by mossnet38
Employees Worked With
La Rue Abrams, Bryant Dominguez
May 04, 2021
Had a good experience would be doing future services at this location. It was fast and great services. Staff was friendly and fast working to get me out of there quickly this location. It was fast and great services. Staff was friendly and fast working to get me out of there quickly More
by jmscruzazul
Employees Worked With
Tyler
May 03, 2021
Good morning!‘s the service I received was excellent the only thing I would recommend is that your employees continue to wear face coverings especially dealing with customers face-to-face I was in there and only thing I would recommend is that your employees continue to wear face coverings especially dealing with customers face-to-face I was in there and Some of your employees were not wearing face covered/facemask especially with everything going on some customers are not comfortable with dealing with employees with no face covers but besides that everything else was excellent. More
by sstuart8
Employees Worked With
Robert
May 03, 2021
Robert H. in service department is excellent. Extremely professional and very understanding. Your dealership will continue to have my business because of Robert. Thank you professional and very understanding. Your dealership will continue to have my business because of Robert. Thank you More
by alsheka2007
Employees Worked With
Robert H
