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Gateway Chevrolet - Service Center
Avondale, AZ
4,027 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,027 Reviews of Gateway Chevrolet - Service Center
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May 01, 2021
This dealership yet again is buy Far the worst in the valley. Since purchasing my vehicle from This location every since trip to the dealership has been a disaster. This location and their employees hav valley. Since purchasing my vehicle from This location every since trip to the dealership has been a disaster. This location and their employees have the luxury of asking you to book your appointment online and then once you arrive in store for your appointment that’s scheduled weeks out they look at each person and then decide if they want to service that person! It feels like most of the employees seem to be prejudice & Misogynistic when it comes to servicing women and women of color at that. Each time at this location it’s been so unprofessional and demeaning that I’ve had to reach out my my father to ask if this was normal behavior for a dealership- if you have a daughter, sister, mom or aunt keep them FSR away from unprofessional and misogynistic men in the service department at this location, make sure your customer service agent isn’t Jason and that if you’re a woman don’t go alone this IS the dealership where they will not service women professionally and properly. Each time I’ve been to this location I’ve booked a an appointment days in advance and every time I’ve arrived on side they look at me and say - sorry I can’t so that today if you want your car back today- so even with me booking an appointment weeks in advance- arriving two hours before the scheduled appointment it’s well before NOON. & and they still found a way to get out of doing the work I’ve now tried to get done for 3 month and in two appointments and this dealership has refused to actually preform work on my vehicle. Go elsewhere - & don’t send any of your loved one to spend money at this location! Absolutely T R A S H More
by Candice
Verified Customer
April 30, 2021
Dominic did an outstanding job thanks Gateway! Great service great things for Gateway. Need more people like Domimic around who genuinely looks out for the people! service great things for Gateway. Need more people like Domimic around who genuinely looks out for the people! More
by lovec775
April 30, 2021
Your service is really badI'm planning to cancel the Your service is really bad I'm planning to cancel the insurance that I got from you guys You need to improve a lot on the service department Your service is really bad I'm planning to cancel the insurance that I got from you guys You need to improve a lot on the service department More
by emmialy05
Employees Worked With
Service department
April 30, 2021
Liars! Liars! Liars! Will never recommend them to anyone!!! Poor service, would not work with us and lied about our warranties from the get go! anyone!!! Poor service, would not work with us and lied about our warranties from the get go! More
by celaya05
Employees Worked With
La Rue Abrams, Josh Bowles, Bryan Apodaca, Alex Aguirre, Seth Behrens
April 29, 2021
I have purchased three vehicles from Gateway Chevrolet and have gotten awesome service every time I took them in for maintenance. Awesome staff, very professional. and have gotten awesome service every time I took them in for maintenance. Awesome staff, very professional. More
by aromero66marines
Employees Worked With
Paul Hapeman, Daniel Mora, John Sheldon, Robert Hernandez, Lisset Diaz, Zachary Sheldon.
April 29, 2021
Dominick was thorough, quick, and fast. This was my first service at the dealership with my new car and he made me feel right at home. The service was actually quick too. The dealership was clean, had lots o service at the dealership with my new car and he made me feel right at home. The service was actually quick too. The dealership was clean, had lots of stocked water available. I've had nothing but amazing experience at Gateway Chevrolet. More
by mateo.vanessam
Employees Worked With
Dominick
April 28, 2021
It was my first time going here for my first oil change. Every in was very professional and courteous. I will definitely be returning for all my future car needs. Every in was very professional and courteous. I will definitely be returning for all my future car needs. More
by sotelo97
Employees Worked With
Kelli
April 27, 2021
Employees were professional. Service was of high quality. Would recommend to other vehicle owners. Kelli was very knowledgeable and easy to communicate with. Thank you! Would recommend to other vehicle owners. Kelli was very knowledgeable and easy to communicate with. Thank you! More
by rebma62
Employees Worked With
Kelli
