Gateway Chevrolet - Service Center

Keys was lost, no communication from Ms Diaz. Hose to air filter was not connected after service. A email a couple of days later on maintenance needed on my truck. The oil change went well. filter was not connected after service. A email a couple of days later on maintenance needed on my truck. The oil change went well. More

Poor customer service. Brand new 2021 Chevy Silverado 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would get me a Lyft home. Explained I had to pick up my infant child. He said he would see what he could do. Waited an hour to get a vehicle. When I picked up the vehicle, he told me to wait outside, about 20 minutes later he came out handed me the keys and said it was in the second row. Got in the truck and all the paper covers paper boots and plastic were all left in the vehicle. More

Liz was a great help she helped me on my first visit for a nail on my tire and she took care of me thx a nail on my tire and she took care of me thx More

Waited 2 hours for a oil change. Everyone was nice but two hours is an awful long time for just an oil change. I had an appointment too. two hours is an awful long time for just an oil change. I had an appointment too. More

The tech was very hard to get a hold of. I don't think he even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades a even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades and oil. I left with the car, same old wiper blades, Computer said it was time for an oil change. I went back and a mechanic said it looked like new oil. I am not certain they even changed the oil which I was charged for. I don't trust this place at all after that experience. More

Amazing Customer service and support. Very satisfied with the work and services provided. THANK YOU for the help you gave along the way in keeping my car operating so smooth & for very affordable car with the work and services provided. THANK YOU for the help you gave along the way in keeping my car operating so smooth & for very affordable care. More

Good but too expensive! Never called me to tell me it was done .................thanks .......,,... thanks you could have washed it since it took so long!!! done .................thanks .......,,... thanks you could have washed it since it took so long!!! More

Zach was very helpful and got my car back on the road..Will be back soon for more items to be worked on. thank u road..Will be back soon for more items to be worked on. thank u More

Best staff i ever dealt with.especially Alexandra Cruz.very helpful staff.I would recommend anybody to go to gateway to get their vehicle serviced Cruz.very helpful staff.I would recommend anybody to go to gateway to get their vehicle serviced More