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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,022 Reviews

4,022 Reviews of Gateway Chevrolet - Service Center

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April 23, 2021

Speedy service! Great customer service and they take great care of the customer. Thank you guys!! Also they helped me get my car fixed!! Awesome More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Apr 28, 2021 -

Gateway Chevrolet responded

Hello Gloria, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 23, 2021

Liz was amazing. She went out of her way to make sure my experience was seamless. Unfortunately, I thought the workmanship on my spray-in bed liner was average at best. More

by SERICKSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
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Apr 28, 2021 -

Gateway Chevrolet responded

Hi SERICKSON1, thank you for your review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! Please give Liz a call so that she can correct the issue with your bed liner. Liz is here to help you. Best Wishes, Team Gateway

April 22, 2021

Poor fallow up . Being lied to and dismissed is completely unacceptable . I would recommend the people I know to shop elsewhere would avoid at all cost More

by moses.rodriguez62494
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dom, Omar
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April 22, 2021

I spent $520 in services, I notified the staff assisting me I had a coupon but was unable to locate it. She replied I needed it. I was unable to find it, the next day I located the 15% coupon for $500 or mo More

by rtam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz
Report | Print
April 22, 2021

Robert was very courteous and professional. He kept me updated on the process and offered a Lyft ride to pick up my vehicle that day. More

by azapata7220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 28, 2021 -

Gateway Chevrolet responded

Hi azapata7220, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 21, 2021

Robert Hernandez is the best. We had another gentleman look at my car 2 weeks ago and he could not find problem but Robert did. !! More

by LUISKRYSTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Report | Print
Apr 28, 2021 -

Gateway Chevrolet responded

Hi LUISKRYSTAL, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 20, 2021

Creat customer service by Luisa and everyone that helped out on my vehicle purchase this the second purchase in 3 weeks at this location h More

by ADOLFOLUCIO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luisa
Report | Print
Apr 29, 2021 -

Gateway Chevrolet responded

Hi ADOLFOLUCIO00, thank you for your kind review; we are happy to pass along your comments to Luisa and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 20, 2021

Liz was such an amazing person! I know I’ll always get the best service with her which makes it more comfortable for me! I appreciate all her help and knowledge when it comes to getting the right service More

by ericka8091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Report | Print
Apr 29, 2021 -

Gateway Chevrolet responded

Hi ERICKA8091, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 20, 2021

I didn’t have an appointment and they still took me in and finished my vehicle in a timely manner. Best experience I have had More

by Juan saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
May 05, 2021 -

Gateway Chevrolet responded

Juan saenz Thank you for your 5 star review and for highlighting our team that helped make it a positive experience in. Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs. If you have any further questions, please give us a call. We're always happy to help! All The Best, Team Gateway

April 19, 2021

Cashier was rude, had to wait about 10 mins to pick up my car as the advisor was not at the desk. Prices are a bit high. More

by ORTEGA.OMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz
Report | Print
May 05, 2021 -

Gateway Chevrolet responded

ORTEGA.OMAR Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 932-4389 when you have a chance. Thank you, and we look forward to hearing from you. All The Best, Team Gateway

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