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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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March 19, 2021

Amazing customer service! The Service representatives are always looking for the best price and options for you. Overall the best service I have ever received. More

by isasua10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 20, 2021 -

Gateway Chevrolet responded

Thanks isasua10! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 17, 2021

took my truck in because it was turning off when i was driving it it was a bad cable i was not happy with the price five hundred dollars which four of it was for labor i took a look at it and it was a sim More

by hernandez301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john sheldon
Mar 18, 2021 -

Gateway Chevrolet responded

Hello hernandez301, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 687-3503 when you have a chance. Thank you, and we look forward to hearing from you. Best Wishes, Team Gateway

March 17, 2021

I had requested an estimate for the drivers seat adjuster but was not done. Was advised after of this and rep advised me she had taken a picture and would send me back the estimate but again was not done. More

by andrearamirez0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 18, 2021 -

Gateway Chevrolet responded

Thank you andrearamirez0 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

March 14, 2021

Paul Hapeman & Alec Ghormley were GREAT. They treated my car like it was theirs. I appreciate the time and care they took. I love Gateway! More

by LadyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Ghromley, Paul Hapeman
Mar 16, 2021 -

Gateway Chevrolet responded

Hi LadyJ, thank you for your kind review; we are happy to pass along your comments to Paul, Alec and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 13, 2021

They offered me a mini-detail for my vehicle and the service was great that day. I arrived promply at 9:00 a.m. They got me a Lyft. My vehicle was ready in a resonable time. I was happy with the results More

by evaquera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra.
Mar 16, 2021 -

Gateway Chevrolet responded

Hi evaquera, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

March 12, 2021

The service department were friendly and serviced my Silverado in a timely fashion. My appointment wasn’t even until the 13th but they still got me in. More

by GOOFY85396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 16, 2021 -

Gateway Chevrolet responded

Hello GOOFY85396, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 12, 2021

This was my first visit to the PARTS department at Gateway Chevrolet; it was, by far, the best experience I have ever had within the past 40 years of my needing an accessory for a Chevrolet, thanks to More

by Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Mar 16, 2021 -

Gateway Chevrolet responded

Hi Davis, thank you for your kind review; we are happy to pass along your comments to Noel and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 11, 2021

I appreciate Robert so much. He didn't over charge me. Told me what I did need done. And his positive attitude was the best. Thank you again Robert see you in a few days for more work done on the car. More

by arianna.rose17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Mar 16, 2021 -

Gateway Chevrolet responded

Hi arianna.rose17, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 11, 2021

I was very happy with my visit. I did not have to wait ,was seen at scheduled appointment time. I was in and out service was great! More

by connierae05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 16, 2021 -

Gateway Chevrolet responded

Hi connierae05, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 11, 2021

Didn’t address all issues or concerns with my vehicle. Didn’t even attempt to do so. Next service Will return to original dealer where vehicle was purchased. More

by NEWCHILDS
Recommend Dealer
No
Employees Worked With
Don’t remember name
Mar 26, 2021 -

Gateway Chevrolet responded

Newchilds, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. 623-687-3503 Best Wishes, Team Gateway

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